And that amazing Culture, Character, and Environment is the foundation of Rejoiceful Hospitality. In the case of Mr Sathyanarayanan, General Manager of Hotel Radisson Blu, Egmore, Chennai City Centre, it is very much evident in each step you take in the Hotel property that he heads. To achieve this wonderful and delightful Hospitality experience, he says, it is all about understanding different cultures, Bringing in Equity and Equality among Various Departmental Heads, Staff and Team as well as using the perfect Leadership, Management and Interpersonal skill.
with comprehensive experience and goodwill in the Hospitality industry.
He truly believes in empowering his entire management team and staff to deliver, the most delightful and responsible hospitality experience to their guest and travellers. He is an ardent personality, who leads by example. Sathyanarayanan always carries a gentle smile and makes sure to ignite his positive energy to all those around him.
He has created an environment for open dialogue and he is a true example of a dynamic leader, who empowers the members which he has demonstrated exceptional leadership and expertise across various departments. Currently serving as the General Manager at Radisson Blu Chennai City Centre, he plays a pivotal role in maintaining the hotel's standards aligned with those of the Radisson Hotel Group.
Under his leadership, the hotel has consistently achieved an impressive overall quality performance score of over 90%, coupled with high guest satisfaction scores, leading to a substantial retention of repeat business and guests.
This story is from the February 2024 edition of Food & Health.
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This story is from the February 2024 edition of Food & Health.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
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