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Everyone uses computers, but only a select set of IT professionals have the skills and knowledge to address most hardware or software problems. Those folks are who the rest of us turn to when something’s not working the way it’s supposed to work. For this issue of the magazine, we asked computer support professionals about their experience both in the workplace and while pursuing certification. We also ponder the “more relevant than it used to be” question of whether computers — not people — will fix technology in the future, and discuss the need for IT certifications to be, well, certified.

Certification Magazine Description:

Each issue of Certification Magazine includes feature articles, columns, research and resources to help certified IT experts advance their careers through skills development, education and professional credentialing. Certification Magazine examines the various job roles of IT experts, looks at existing and emerging certification programs and shares ideas, resources and advice from industry icons and thought leaders. Visit CertMag.com to learn more!