AMIDST THE ever-evolving landscape of Indian hospitality,
challenges and opportunities converge with urgency,
prompting a call to accelerate hotel development and seize
emerging trends. Spiritual tourism emerges as the next
frontier, reflecting recent shifts in travel patterns and consumer
preferences.
As BW Hotelier celebrates its 10th year, it stands as a
dominant force across various domains, including print, online,
web shows, awards, events and social media. This milestone
is a testament to the industry’s faith in BW Hotelier as India’s
youngest yet most vibrant leader.
In this issue, themed around Investment and
Development, the Indian travel, tourism, hospitality and F&B
sectors spearhead transformation, positioning India as a
global growth leader amidst a challenging global landscape.
At the heart of this transformation, luminaries like Chef
Ranveer Brar and Deep Kalra craft narratives of resilience
and innovation, bridging tradition and modernity within Indian
hospitality. The voices of industry stalwarts Amaan Kidwai,
Jayanta Das and Shibani Malhotra resonate, epitomising a
commitment to elevating guest experiences while preserving
the essence of Indian hospitality.

 The Indian Food and Beverage (F&B) sector is experiencing 
significant growth, driven by a diverse culinary heritage 
and evolving consumer preferences. As urbanisation rises 
and disposable incomes increase, demand for both traditional 
and modern dining experiences is fast surging. The rise of food 
delivery services, cloud kitchens and innovative dining concepts 
is reshaping the industry landscape, making it more accessible 
and convenient.

I
ndian hotels have been known the world over for their 
luxurious design and blending traditional elegance with 
modern sophistication. They often showcase a rich 
array of cultural heritage through intricate craftsmanship, 
opulent materials and vibrant colours. From the majestic 
palaces of Rajasthan to the serene retreats of Kerala, each 
hotel is a testament to the country’s diverse architectural 
styles and artisanal skills. Luxurious features such as lavish 
interiors, personalised services and world-class amenities 
are seamlessly integrated with local aesthetics, creating an 
immersive experience that reflects India’s grandeur. Whether 
it’s the ornate carvings, regal furnishings or contemporary 
comfort, Indian hotels offer an unparalleled and a perfect 
blend of tradition and modernity, making every stay a unique 
and indulgent experience.

Like many other sectors, Hospitality Education and
HR management have faced significant questions
about the need for change in the post-Covid era. The
pandemic has prompted the industry to rethink the roles of
HR leaders and to emphasise the importance of developing
and retaining talent.
Welcome to the May-June issue of BW Hotelier, where
we delve into the heart of talent management with our Cover
Story. In this edition, we explore the evolving landscape of
Hospitality Education and Human Resource management in
the hospitality and tourism industry, shedding light on the
innovative strategies and emerging trends that are shaping
the future. We highlight the vital synergy between academia
and practice, showcasing how this collaboration is essential
for nurturing the next generation of hospitality leaders. The
Cover Story promises a comprehensive look at how the
industry is adapting and evolving to meet the demands of a
dynamic global market.

Within the domain of hospitality, the pursuit of
excellence is not merely a goal; it is the cornerstone
of success. Operational excellence in a hotel ensures
smooth workflows, timely service, and seamless experiences
for guests. Personalised service transcends transactions,
fostering genuine connections that elevate interactions into
memorable moments. However, for a hotelier, the ultimate
aim lies in delivering unparalleled guest experiences. Each
interaction presents an opportunity to create indelible
memories, leaving guests not just satisfied, but enchanted. In an
industry fuelled by reputation and word-of-mouth, excellence
becomes the bedrock of loyalty, driving repeat visits and
glowing recommendations. Beyond financial gains achieved
through operational brilliance, the pursuit of excellence in
hospitality is a commitment to the art of hospitality itself –
an unwavering dedication to delight, surprise, and exceed
expectations, creating enduring impressions that linger long
after check-out.

THE CONCEPT of ‘bleisure’ in the hospitality industry is
transforming the way professionals approach their workrelated
trips now. In fact, ‘bleisure’ has witnessed a significant
rise, particularly during the period of the pandemic, and
has since become an integral part of the sector. This shift
was partially driven by remote work becoming common,
allowing professionals to work from various locations. Postpandemic
people increasingly combined business trips with
leisure experiences, making the most of their time away
from home. Hotels and accommodations have adapted
to cater to ‘bleisure’ travellers by offering flexible booking
options, comfortable workspaces and leisure amenities.
Businesses too have recognised the benefits of
incorporating leisure into their corporate travel policies,
promoting employee well-being and productivity. As a result,
‘bleisure’ has evolved into a core aspect of the hospitality
industry, and hotels and businesses alike continue to
innovate to meet the unique needs of this hybrid traveller
demographic. In this issue of BW HOTELIER, we look at this
new phenomenon.

THE REALM of hospitality is soaring into uncharted realms
with a steadfast commitment of embracing the future.
Against this backdrop of acceptance and renewal of
traditional practices combined with ancient Indian ethos,
the 7th edition of BW Hotelier Indian Hospitality Summit &
Awards 2023, in the presence of eminent personalities from
the hospitality, tourism, travel as well as F&B industry, stood
as an illuminating trajectory for excellence in the world of
hospitality.
IHA-2023 featured two days filled with enlightening
sessions covering various aspects of the hospitality industry.
The event provided a platform for the hospitality fraternity to
network and engage in conversations with industry leaders,
veterans and owners. The insightful discussions and highprofile
panels took place over two days before unveiling the
deserving recipients of the esteemed BW HOTELIER Indian
Hospitality Awards.
 Keep reading!
anurag.batra@businessworld.in;
@anuragbatrayo

THE FOUNDATION of the entire hospitality sector lies in HR
practices which are crucial for drawing, nurturing and retaining
skilled individuals who contribute to the overall triumph of their
respective organisations. These practices nurture a favourable
workplace atmosphere, present competitive compensation
packages and institute efficient performance management
systems. These efforts collectively foster a motivated and dedicated
workforce, ultimately leading to enhanced guest contentment and
sustainable business expansion.

AT PRESENT, the Indian hospitality industry is at a crucial
juncture where sustainability and technology are converging
to shape its future. As the sector regathers and takes off after
a brief lull due to the pandemic, it must prioritise sustainable
practices to minimise the environmental impact and embrace
innovative technologies to pave way for eco-friendly
operations – from energy efficient buildings to smart waste
management systems. By adopting renewable energy sources
and implementing digital solutions for resource optimisation,
hotels can become pioneers of sustainability. Additionally,
technology can enable enhanced guest experiences through
personalised services, streamlined processes and interactive
amenities.

OF EVERYTHING the hotel industry offers, it is food that
resonates the most with guests. For them, especially those
in India, food is intricately woven into holiday plans. It is a
well-known fact that India’s connection with food is more than
just taste. Being as family-oriented as Indians are, meals are
usually the time of the day when all members of the family sit
together and catch up with each other. In fact, most of our
important conversations happen over food and in all homes,
at the centre of atithi satkaar is food – a delectable spread
that leaves guests chanting – yeh dil maange more...
With a connection this strong with food, coupled with
the growing affinity to spend and fine dine, it is no wonder
that food and beverage has become a game-changer. The
pandemic has led to refined tastes and the generation today
believes more in spending on worthy experiences than on
savings. And they don’t hesitate to speak out when they
don’t get their money’s worth.

It Is never too easy to break moulds and change perceptions
that have stuck onto you for centuries, be it on a person or
a country. For India too, to come out of the global opinion of
being the land of snake charmers and magic that the world
had created for it was a challenging task. Today, the country
is one of the fastest growing economies with its current
stable financial position, ever-expanding domestic market
and business climate drawing long-term investments from
around the globe. And with India holding the G20 Presidency,
the prospects look bright and encouraging, especially for the
travel and tourism industry.

Keep Reading!

Business World Hotelier Magazine Cover - Sep-Oct 2024 Edition

Sep-Oct 2024

Business World Hotelier Magazine - Sep-Oct 2024

Business World Hotelier Magazine Cover - July-Aug 2024 Edition

July-Aug 2024

Business World Hotelier Magazine - July-Aug 2024

Business World Hotelier Magazine Cover - May-June 2024 Edition

May-June 2024

Business World Hotelier Magazine - May-June 2024

Business World Hotelier Magazine Cover - March-April  2024 Edition

March-April  2024

Business World Hotelier Magazine - March-April  2024

Business World Hotelier Magazine Cover - January - February 2024 Edition

January - February 2024

Business World Hotelier Magazine - January - February 2024

Business World Hotelier Magazine Cover - November - December 2023 Edition

November - December 2023

Business World Hotelier Magazine - November - December 2023

Business World Hotelier Magazine Cover - September - October 2023 Edition

September - October 2023

Business World Hotelier Magazine - September - October 2023

Business World Hotelier Magazine Cover - July - August 2023 Edition

July - August 2023

Business World Hotelier Magazine - July - August 2023

Business World Hotelier Magazine Cover - May - June 2023 Edition

May - June 2023

Business World Hotelier Magazine - May - June 2023

Business World Hotelier Magazine Cover - March - April 2023 Edition

March - April 2023

Business World Hotelier Magazine - March - April 2023

Business World Hotelier Magazine Cover - January - February 2023 Edition

January - February 2023

Business World Hotelier Magazine - January - February 2023

BW Businessworld has partnered with Hotelier International based out of London and launched an Indian edition in the name of BW Hotelier. BW Hotelier is your daily dose of hotelier news, opinions and insider insights for and by the leaders of the hospitality industry. It is published bimonthly and features industry content from all across the world with a special focus on India. The article pages carry in-depth analysis of current hospitality trends, interviews with industry insiders , in-depth hotel profiles and images that prove that hotels are still bastions of luxury, style and beauty. With examples of excellence and behind-the-scenes analysis of India’s most innovative hotels, our features both illuminate and educate. In India the magazine is distributed to all registered architects and interior architects.

1. You agree that the use of Magzter.com, the application and its services, are at solely at your own risk. Neither Magzter.com nor its associates nor employees nor third party content providers guarantee that the service will be completely uninterrupted or error-free or foolproof against miscreant activities. Nor do they warranty that you will get the exact results as expected or promised by the website or product.

11. THE SERVICE AND ALL PUBLICATIONS ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. MAGZTER, ITS AFFILIATES, SUPPLIERS, LICENSORS AND AGENTS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, NEITHER MAGZTER NOR ITS AFFILIATES, SUPPLIERS, LICENSORS OR AGENTS, MAKES ANY WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE INFORMATION THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR THAT MAY BE CONTAINED IN THE PUBLICATIONS WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PUBLICATIONS OR THE SERVICE WILL MEET YOUR EXPECTATIONS. YOU ARE SOLELY RESPONSIBLE FOR OBTAINING AND MAINTAINING RELIABLE INTERNET CONNECTIVITY AND YOUR DEVICE. MAGZTER IS NOT RESPONSIBLE FOR YOUR INABILITY TO DOWNLOAD CONTENT. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MAGZTER OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY.

2. You will maintain and promptly update that information to keep it true, accurate, current and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account, including the selection and use of all content and services.

2.You will maintain and promptly update that information to keep it true, accurate, current and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account, including the selection and use of all content and services.

3. In no event will Magzter.com or any person or entity or third party involved in the creation, production and distribution of the content on the website and the application be liable in contract or legally for any damages, including and not limited to, direct, indirect, incidental, special, and consequential incurred to you while or on using Magzter.com. By registering on the website or downloading the application, you agree that the provisions mentioned in this section shall apply to all use of and content on the website and the application.

3. Without prior written or authorised permission from Magzter, you should not modify, copy, distribute or sell any content obtained from Magzter as everything published here is the proprietary property of Magzter or its licensors. As such unauthorised use may also violate applicable laws including copyright and trademark laws, Magzter strictly prohibits these and will terminate your access and account if any such illegal activity is proved or detected. You should also stand liable for the damages caused by these unauthorised activities. Except as permitted by the Publication's lawful owner, you acknowledge that you do not acquire any ownership rights by downloading Publications accessed through the Service. Except as explicitly required under copyright law or permitted by the features of the Service you may not modify, reverse engineer, publish, transmit, display, participate in the transfer or sale, create derivative works of, or in any way commercially exploit or provide to a third party the content of the App, the Publications, or any portion of them without the express permission of Magzter and the owner of such content. We do not grant you any licenses, express or implied, to the intellectual property of Magzter or Magzter's licensors.

5. You specifically acknowledge that Magzter.com is not liable for any kind of defamatory or offensive or illegal conduct of other users or third parties or their content and that the risk of injury from the foregoing rests entirely with you.

8. Magzter reserves all rights to monitor the content published and inputted by you for the purpose of determining whether you are compliant with these terms and conditions and other operating rules determined by Magzter. Magzter has the right to take decisions about the content and delete them at its own will.

9. Magzter is a distributor and NOT a publisher of the Publications and so Magzter has no editorial control over the content, including opinions, advice, statements, services, offers etc., that is represented in the magazines. So Magzter will not take responsibility for the accuracy or the reliability for any information or facts provided therein or that is made available through the service, by anyone other than authorised Magzter employees who are acting on their official capacities. Accordingly, we have no editorial control over the Publications. Any opinions, advice, statements, services, offers or other information or content expressed or made available by third parties, including those made in Publications offered by the Service, are those of the respective author(s) or publisher(s) and not of Magzter. Magzter will not be liable for any loss or damage caused by your reliance on information obtained through the Service or from the Publications. The Service may contain links to other Internet sites and third-party resources and Magzter does not assume any responsibility or liability for communications or materials available at such linked sites. These links are provided for your convenience only. You are solely responsible for understanding any terms and conditions that may apply when you visit or place an order through a third-party site.

Choose your favorite titles from 40+ exciting categories

Details of the objectionable content, including its link on our platform

Download your favorite titles and read them offline, anytime and anywhere

Gift your loved ones with a Magzter Gift Card instantly and give them the freedom to read their favorite magazines and newspapers from thousands of best-selling titles.

Gift your loved ones with a Magzter Gift Card instantly and give them the freedom to read their favorite magazines from thousands of best-selling titles.

Gift your loved ones with a Magzter Gift Card instantly and give them the freedom to read their favorite magazines from {{magCount}} best-selling international titles.

Girish Ramdas is the Co-founder and CEO of Magzter, a New York based startup that has been making waves in the global digital publishing business. Magzter has crossed 80 million users since its inception in 2011 from more than 150+ countries with 1000s of magazines, newspapers and books from more than 4,500 publishers worldwide. He has more than 25 years of experience in cross-platform publishing, including print, mobile, and Web development. During this period, he has co-founded and run three successful start-up businesses. He has enabled magazine companies to go digital and helps them monetize their content across the digital world. Girish's deep industry experience in online, mobile and publishing ecosystems has made him an expert in acquisition, marketing and monetizing digital content across platforms globally.

In the event that you encounter any objectionable content on our platform, we have put in place a grievance redressal policy to address your concerns.

Magzter Inc. (“Company”, “we”, “us” or “our”) knows that you care about how your personal information is used and shared. Please read the following privacy policy (the “Policy”) to learn more about our privacy practices. By visiting any of the websites operated by the Company, and any sub-domains thereof, or using any of our mobile applications and other methods of content distribution (collectively, the “Service”), you acknowledge that you accept the practices and policies outlined in this Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Magzter Inc. is the World's largest and fastest growing self-service, cross-platform digital newsstand with over 80 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers.

Magzter is committed to providing a safe and secure platform for our users. Please note that Magzter is merely a platform for publishers to distribute their content. We do not control or endorse the content published on our platform. We cannot be held responsible for the actions of our publishers or their content.

Magzter is not responsible for compensating any party that has suffered damages or incurred costs due to any content, or part of the content, that violates their rights. Magzter is not liable to face any legal action in civil court for any violation of rights caused by any content, or part of the content, that infringes the rights of a third party.

Magzter offers the world’s largest {{allyoucanread}} subscription service called {{gold}} which gives digital readers unlimited access to 9,000+ magazines and newspapers for a monthly subscription price. Magzter also has the largest number of stories in the world with its game-changing ezRead 2.0 feature for its apps, which enables smartphone and small-screen mobile users to enjoy magazine content the way it was meant to be enjoyed, with article text that is easy to read and is accompanied by stunning videos and high resolution photography.

Magzter offers the world’s largest “All-You-Can-Read” subscription service called Magzter GOLD which gives digital readers unlimited access to 9,000+ magazines and newspapers for a monthly subscription price. Magzter also has the largest number of stories in the world with its game-changing ezRead 2.0 feature for its apps, which enables smartphone and small-screen mobile users to enjoy magazine content the way it was meant to be enjoyed, with article text that is easy to read and is accompanied by stunning videos and high resolution photography.

Name

Note: This will only share the cover and the publication information, but not the content.

Please fill out this form if you need any help regarding publishing your content on Magzter

Prior to Magzter, he was the President of Dot Com Infoway (DCI) and Galatta Media. His duties included strategic marketing, partnership development, and monetizing content globally. DCI grew from a small team of 3 in 2000 to 300 by 2011 and was dealing with web, software and app development for clients globally.

Since we launched, Magzter has been committed to partnering with global organizations to provide the greatest possible newsstand technology & service to our customers. Whether you are looking to offer magazine subscriptions to your customer database or just want to learn more, Magzter is committed to helping your business grow. To find out more, please fill out the questionnaire below:

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter Notice.

This Policy covers Company’s treatment of personally identifiable information (“Personal Information”) and other information about you and your computer or device that Company gathers when you are accessing the Service. We may collect Personal Information from you, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our products, services, content, and advertising, and to allow you to set up a user account and profile, to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described in point 4.

This title is included with your Magzter GOLD subscription

To analyze the quality of content and provide appropriate feedback to publishers

We have designated a Grievance Officer to address any complaints related to objectionable content.

We request that any complaint related to objectionable content be sent to the Grievance Officer through email to the above-mentioned email address. We also request that you provide the following details when making a complaint:

and the App that provides you the capability to order, subscribe to and receive the delivery of various magazines, books, news and magazine and publication related content (collectively known as 'Publications') and to have these digital versions of the Publications delivered to you

c. We also collect information associated with your use of the application in order to make personalized recommendations. If you provide your third-party account credentials to us, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to the Service is covered by this Policy.

f. The Personal Information we collect allows us to respond to your requests, improve our products and services, customize the advertising and content you see, and communicate with you about new products.

is the World's largest and fastest growing self-service, cross-platform digital newsstand with over 87 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers.

n. We will also use usage information in order to ensure users adhere to our Terms of Use. For example, a user’s usage information will help us confirm that a user only downloads a magazine or other content a permitted number of times or to a permitted number of devices.

which gives digital readers unlimited access to 9,000+ magazines and newspapers for a monthly subscription price. Magzter also has the largest number of stories in the world with its game-changing ezRead 2.0 feature for its apps, which enables smartphone and small-screen mobile users to enjoy magazine content the way it was meant to be enjoyed, with article text that is easy to read and is accompanied by stunning videos and high resolution photography.

{{magzter}} is the World's largest and fastest growing self-service, cross-platform digital newsstand with over 87 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers.

Business World Hotelier Magazine - January - February 2024

Business World Hotelier Magazine - January - February 2024

In this issue

Business World Hotelier Magazine Description: