India@2047 isn’t merely a catchphrase; it
represents India’s targets, steering all sectors
towards its transformation into a global force
to reckon with. With changing geopolitics, and
India’s unique achievements in all sectors,
including space, the world’s gaze is turning
towards India. The Indian Hospitality sector
has the chance to propel itself into a $3 trillion
tourism economy.
In an exclusive interview with HAI Team,
Puneet Chhatwal, President HAI & MD
& CEO, IHCL, talks on the opportunities
and challenges in the sector

Welcome to our latest Issue, where we spotlight an essential
theme - policy initiatives in the hospitality sector and the
gaps that still need to be addressed. The hospitality industry
in India stands as a cornerstone of the economy, generating
significant employment and contributing immensely to GDP.
Yet, for our industry to realise its full potential, policy support and
comprehensive reforms are necessary to create a truly sustainable,
inclusive, and globally competitive environment.

HAI mourns the passing of India’s jewel, Ratan Naval Tata

Dear FM,
Hospitality sector can be the emerging sector
for GDP Growth & Employment Generation

The journey of Ranju Alex, Area
Vice President South Asia, Marriott International, is inspiring. She
seamlessly integrates her passion for
culinary arts, crafting delectable dishes
that rival those of top chefs. She is also
dedicated to physical and mental fitness.
Her adeptness at balancing all facets of
her life reflects disciplined focus.
Ranju’s commitment to gender diversity
and empowerment further cements her
status as a trailblazer, setting a high
standard for inclusivity and progress in
the sector. Her steadfast belief in the
inherent grace and warmth of women
positions her as a mentor, particularly
for women in the hospitality field. By
prioritizing both professional success
and personal well-being, she exemplifies how to achieve balance in life, while
making significant contributions to the
industry and society at large.
India rises to 39th
Position in WEF index
for travel, tourism
development

Bhutan’s PM encourages
Indian industry to
explore tourism
opportunities

Exciting Opportunities in the Hospitality Sector!

‘‘We have different stories to tell about the past’’

MAINSTREAMING
SUSTAINABILITY IN
MANAGEMENT
here are very few places in the world that
can be conferred with bragging rights. Andaman & Nicobar Islands has this unique
privilege. The islands are a visual delight
for ornithologists, entomologists, volcanologists, biologists, and of course, for
tourists who come to enjoy the breath-taking beauty of the
densely tropical forests, pristine beaches and corals, flitting
with myriad varieties of fish, the spawning grounds for the
marine ecosystem.
The islands used to be called Kala Pani, black waters, from
the perspective of freedom fighters imprisoned during the
British rule. In the 1980s and the 1990s, people dreaded being
transferred there because of the remoteness and the hobbled
infrastructure. There were only two flights per week from the
NIRANJAN KHATRI

Take a stunning visual tour of some incredible sights of
historic importance and architectural marvels. The art,
craft and culinary delights of the state will leave you
craving for more.

India to leverage global opportunities
and deliver highest ROI: KB Kachru

An all time favourite
cookies recipe
– Pearl Millet Cookies

Budget 2023

Leading experts Puneet Chhatwal,
Chandrajit Banerjee and Runeep Sangha
give their comments on how Budget can
add a new thrust to the Hospitality &
Tourism sector

Leader Speak
Being Responsive
& Responsible

“Our vision is for
tourism to become a
major socio-economic
game changer in India”
Vision 2047:
On the Upward Path
Balance and Harmony
through Tri Hita Karana

HAI writes to FM
to reverse insurance
premium hike

“Consumer behavior has
evolved, leading to newer
trends”

Emerging Stronger
from the Covid Crisis

Flipping Through
Down The Years
Lessons From Covid
Special Interviews
Guest Column 30
The pandemic was
a once-in-a-century
opportunity to Pause
and Reset. The
devastation caused
to Hospitality has
been unprecedented.
However, being a huge
revenue generator for
the Economy, it needs to
get its act together, fast.
Stalwarts of the Industry and leading visionaries
got together in 1996 to form HAI, and work out
its functions and governance. There was to be no
single President for life. In an Exclusive, some past
presidents talk to HAI ENGAGE on the journey of HAI,
the milestones achieved, and the challenges ahead.

This is an
opportune time for
India to unleash the
potential of
Wellness Tourism

LeaderSpeak
Trust and customer loyalty
are vital to survival
In a freewheeling
tete-a-tete, Puneet
Chhatwal, President,
Hotel Association of
India, MD and CEO,
Indian Hotels Company
Limited (IHCL), talks
about the impact of the
Covid storm, the plans
for reboot and the huge
role Hospitality will
play in the country’s
economic revival.

Jose Dominic, the CEO of Kerala-based CGH Earth Group, and ‘Brand
Guardian’ of CGH Earth Hotels, is a visionary businessman who pioneered
and presented a new luxury hospitality model without the extravagance of
conventional luxury hotels. In a freewheeling conversation with HAI ENGAGE,
Dominic talks about his experiment with responsible hospitality, the need
to preserve local tradition, the impact of the pandemic and how CGH is
innovating to keep afloat.

Hotels in India adopt innovative
strategies to welcome the new
consumer in a changed world
By Biman Mukherji

Tourism Minister
of India Interview
“Post Corona India will emerge
as the premier tourist destination”:
Prahlad Singh Patel

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HAI ENGAGE, India’s industry-driven, hospitality-focused magazine. HAI Engage will be primarily focused on raising the voice of the hospitality industry and help get recognition that the sector deserves for its role in making India a strong economic entity.

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HAI ENGAGE Magazine - July - August 2023

HAI ENGAGE Magazine - July - August 2023

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