Kalpesh Mehta, partner, Deloitte India, speaks about the transition AI is bring to the financial services industry:
Artificial intelligence is no longer artificial, but in the realm of reality and an integral element of our daily lives, says Kalpesh Mehta, Partner, Deloitte India. “A blend of machine learning, cognitive computing and natural language processing, AI has a huge relevance in banking and financial services and the applications can range from improving workforce productivity, enhancing the customer experience, driving innovation in financial products, launch of new business models and ensuring regulatory compliance,” says he.
He explains that the range of applications of AI in banking range from anti-money laundering pattern detection, chatbots in managing customer relationships, algorithm-based trading for high frequency trades, fraud detection and driving customer recommendations based on customer preferences and past financial history. And Indian banks have started using AI - for example the use of chat bots for advanced customer services or use of natural language processing to help customers with financial and non-financial transactions or get in touch with the bank executives for products. The other uses are streamlining systematic and data focused banking operations for example in risk management and managing delinquencies, he adds.
CREATING NEW MODELS
هذه القصة مأخوذة من طبعة May 2018 من Banking Frontiers.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
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هذه القصة مأخوذة من طبعة May 2018 من Banking Frontiers.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
Speed, Safety, Compliance
Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:
Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
NBFCs: Elevating Organizational IQ
What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:
Trustful Transformation
Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:
CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
Smart ATMs - an indication of a resurgence
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:
Personalization scores with HNWI & YP
Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap:
