WhatsApp's India Business Bet
Business Today India|October 29, 2023
WhatsApp's 400 Million Users In India, The Highest In The World, Is Its Biggest Monetisation Opportunity. But WhatsApp's India Revenue Performance Has Lagged Countries Like Brazil. Will It Change Now?
PRERNA LIDHOO
WhatsApp's India Business Bet

NIKILA SRINIVASAN’S ELDERLY mother in Chennai uses WhatsApp to talk to her milkman. Like millions of other Indians, the messaging service is her link to various users and services, and her US-based daughter. “WhatsApp is a place where people are having their everyday conversations,” says Srinivasan, Global VP of Business Messaging at Meta. One of her responsibilities is to look for ways to monetise WhatsApp.

And that is a question that has bugged the messaging service for long. In 2014, when Facebook (now Meta) Founder and CEO Mark Zuckerberg unveiled his plans to acquire WhatsApp for $19.6 billion, many called the deal overvalued. But ace investor Warren Buffett spoke favourably. “I don’t understand technology, but I understand people. If Mark Zuckerberg believes in WhatsApp, that’s good enough for me,” the Oracle of Omaha had said.

But while Instagram—bought in 2012 for $1 billion—posted an estimated $51.4 billion in revenues in 2022 (per a Social App Report), WhatsApp brought in nearly $13 billion in 2022 (per AppMagic). The big difference between them lies in their monetisation models—which for Instagram, is mostly ad-based. Experts say that an encrypted messaging platform like WhatsApp isn’t favourable to ads.

It’s not as if WhatsApp has not tried; from charging users $1 per year, to launching WhatsApp Pay for which businesses would have to pay a flat fee of 3.99 per cent on every transaction, it has done it all, but to no avail. India, Meta’s happy hunting ground for pilot projects, too has disappointed WhatsApp in terms of monetisation, so far.

هذه القصة مأخوذة من طبعة October 29, 2023 من Business Today India.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

هذه القصة مأخوذة من طبعة October 29, 2023 من Business Today India.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

المزيد من القصص من BUSINESS TODAY INDIA مشاهدة الكل
"Moving to cloud helped us grow❞
Business Today India

"Moving to cloud helped us grow❞

What was the problem you were grappling with?

time-read
1 min  |
November 24, 2024
She's Got Time
Business Today India

She's Got Time

MORE WOMEN ARE BECOMING WATCH CONNOISSEURS, SEEKING OUT BOTH JEWELLED AND TECHNICAL WATCHES FOR THEIR STYLE AND CRAFTSMANSHIP

time-read
3 mins  |
November 24, 2024
RISING STAR
Business Today India

RISING STAR

PARUL GULATI IS a name that's been steadily gaining prominence in the Indian entertainment industry after she appeared on season 2 of Shark Tank in 2023. She has become a multifaceted personality who effortlessly transitions between acting and entrepreneurship.

time-read
1 min  |
November 24, 2024
Building on a Legacy
Business Today India

Building on a Legacy

WHEN ZAHABIYA KHORAKIWALA stepped into her role as Managing Director of Wockhardt Hospitals over a decade ago, she confronted formidable challenges that have since turned into achievements.

time-read
1 min  |
November 24, 2024
LEADER IN INNOVATION
Business Today India

LEADER IN INNOVATION

AS FEDEX'S PRESIDENT (Middle East, Indian subcontinent and Africa), Kami Viswanathan has a lot on her plate.

time-read
1 min  |
November 24, 2024
WAITING IN THE WINGS
Business Today India

WAITING IN THE WINGS

Here are those who missed out as they have not yet completed a year in office; they'll be strong contenders in 2025

time-read
1 min  |
November 24, 2024
A DECENT PROPOSAL
Business Today India

A DECENT PROPOSAL

IN TODAY'S WORLD OF TRYING TO CREATE AN EQUITABLE SPACE, BOTH MEN AND WOMEN CONTRIBUTE TO THEIR HOUSEHOLDS. WOMEN ARE ENCOURAGED TO HAVE THEIR OWN SAVINGS POOL AND INVESTMENT ROUTINE. GIVEN THIS, HOW SHOULD FUTURE BRIDES APPROACH FINANCIAL PLANNING?

time-read
5 mins  |
November 24, 2024
Women and the STEM Bias
Business Today India

Women and the STEM Bias

EMPOWERING WOMEN IN STEM WILL NOT ONLY BENEFIT INDIVIDUALS, BUT ALSO STRENGTHEN THE ENTIRE INDUSTRY, DRIVING INNOVATION AND PROGRESS.

time-read
3 mins  |
November 24, 2024
ROCKET WOMEN
Business Today India

ROCKET WOMEN

WOMEN IN INDIA ARE NOT ONLY VENTURING INTO SPACE BUT ARE ALSO STARTING TO SPEARHEAD THE COUNTRY'S EFFORTS IN THE GLOBAL SPACE RACE.

time-read
6 mins  |
November 24, 2024
ONE STEP FORWARD
Business Today India

ONE STEP FORWARD

THE NUMBER OF WOMEN INDEPENDENT DIRECTORS IS GROWING STEADILY, BUT IT'S A LONG WAY FROM GENDER PARITY. MUCH MORE NEEDS TO BE DONE TO BREAK THE GLASS CEILING IN BOARDROOMS.

time-read
6 mins  |
November 24, 2024