SCORES HIGHLY ON
- Clarity of goals and growth opportunities
- Fair and objective processes and policies
- Job stability and growth opportunities
When an employee of India’s second-largest private sector bank, ICICI Bank, goes to a retail or a corporate customer for sourcing business, he offers the entire range of products and services from savings account to mortgage to credit cards. When a customer reaches out to any employee (including HR or legal team) at any branch or the corporate centre, he gets to experience the full bank. This is part of a huge business transformation under way at ICICI Bank for aligning nearly 1,00,000 employees with the new strategy of organising itself around the customer ecosystem.
The new HR strategy has been woven around ‘One ICICI, One KPI and One ROE.’ The seeds of this new strategy were sown two-and-a-half years back when Sandeep Bakhshi took over as MD & CEO. The bank was facing headwinds due to the vacuum created by the exit of Chanda Kochhar, forcing it to rejig its overall business strategy to focus on operating profits, risk management and strengthening the balance sheet. As a first step to align HR policies to a common goal, the bank decided to move from grade-based organisation structure to role-based (head of asset, liabilities, etc.) designations and empowered teams at the zonal and branch level. This immediately crashed the hierarchy or department structure and helped in faster response time. The results are reflected in India’s Coolest Workplaces study where the bank has made it to the Top 5 in the list.
هذه القصة مأخوذة من طبعة April 04, 2021 من Business Today.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك ? تسجيل الدخول
هذه القصة مأخوذة من طبعة April 04, 2021 من Business Today.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
"Moving to cloud helped us grow❞
What was the problem you were grappling with?
She's Got Time
MORE WOMEN ARE BECOMING WATCH CONNOISSEURS, SEEKING OUT BOTH JEWELLED AND TECHNICAL WATCHES FOR THEIR STYLE AND CRAFTSMANSHIP
RISING STAR
PARUL GULATI IS a name that's been steadily gaining prominence in the Indian entertainment industry after she appeared on season 2 of Shark Tank in 2023. She has become a multifaceted personality who effortlessly transitions between acting and entrepreneurship.
Building on a Legacy
WHEN ZAHABIYA KHORAKIWALA stepped into her role as Managing Director of Wockhardt Hospitals over a decade ago, she confronted formidable challenges that have since turned into achievements.
LEADER IN INNOVATION
AS FEDEX'S PRESIDENT (Middle East, Indian subcontinent and Africa), Kami Viswanathan has a lot on her plate.
WAITING IN THE WINGS
Here are those who missed out as they have not yet completed a year in office; they'll be strong contenders in 2025
A DECENT PROPOSAL
IN TODAY'S WORLD OF TRYING TO CREATE AN EQUITABLE SPACE, BOTH MEN AND WOMEN CONTRIBUTE TO THEIR HOUSEHOLDS. WOMEN ARE ENCOURAGED TO HAVE THEIR OWN SAVINGS POOL AND INVESTMENT ROUTINE. GIVEN THIS, HOW SHOULD FUTURE BRIDES APPROACH FINANCIAL PLANNING?
Women and the STEM Bias
EMPOWERING WOMEN IN STEM WILL NOT ONLY BENEFIT INDIVIDUALS, BUT ALSO STRENGTHEN THE ENTIRE INDUSTRY, DRIVING INNOVATION AND PROGRESS.
ROCKET WOMEN
WOMEN IN INDIA ARE NOT ONLY VENTURING INTO SPACE BUT ARE ALSO STARTING TO SPEARHEAD THE COUNTRY'S EFFORTS IN THE GLOBAL SPACE RACE.
ONE STEP FORWARD
THE NUMBER OF WOMEN INDEPENDENT DIRECTORS IS GROWING STEADILY, BUT IT'S A LONG WAY FROM GENDER PARITY. MUCH MORE NEEDS TO BE DONE TO BREAK THE GLASS CEILING IN BOARDROOMS.
