Most IT services have put in place business continuity plans to serve their clients, but they will have to innovate in the post-Covid-19 world
India’s IT companies reacted swiftly to ensure business continuity during the Covid-19 pandemic, enabling employees to work from home so as to ensure disruption-free services to corporations worldwide. Organisations will have go a step further in the quarters to come, say analysts and top industry executives, given that competition will be fierce, and consolidation of vendors and customers is likely.
Discretionary spending—meaning spending on good-to-have tech, but not immediately necessary—will go away as clients focus on the here and now. So companies will have to keep an eye on the future and come up with targeted solutions that win customers’ backing.
“Just as Y2K served as an inflection point for the IT services industry, I believe we are now living through another period of significant change and opportunity,” says Brian Humphries, CEO of Cognizant Technology Solutions. “This pandemic is creating new rules and a new normal.”
Clients will seek companies addressing universal needs. In the short-term, they are reviewing everything: From solutions to bolster their liquidity and modern workplace solutions to omnichannel and e-commerce enablement.
هذه القصة مأخوذة من طبعة May 22, 2020 من Forbes India.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
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هذه القصة مأخوذة من طبعة May 22, 2020 من Forbes India.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
Home-Cooked Meal Is Now Greatly Valued
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Paytm 3.0 - Reaching Near Breakeven In Two Years
As of 2020, Vijay Shekhar Sharma’s super app for financial services had run up losses in thousands of crores. Now, as digital payments gets yet another boost courtesy Covid-19, he’s hopeful of reaching near breakeven in two years
THE PANDEMIC HAS CAUSED WOMEN GREATER LABOUR PAIN
Covid-19 has shown that women are more likely to face the brunt of job losses than men, and find fewer opportunities when they want to resume. That apart, several have to deal with increased hours of unpaid work at home and even domestic abuse
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Leaders must not only guard their teams first during a crisis, but also deal with stakeholders with respect and dignity. And apart from pursuing business goals, they should remain committed to our planet and the environment
PHILANTHROPY SHOULD BE HUMBLE, BUT NOT MODEST
Apart from building a flexible and resilient framework for the future, philanthropists, civil society and the government must work in tandem so that every rupee is absorbed on the ground
INTEGRATED HEALTH CARE, TECH WILL DISRUPT SECTOR
While clinical research will get a boost, having a skilled workforce and public spending on health care will be challenges in the near term
DIGITALISATION WILL HELP IN VALUE CREATION
As the pandemic brings technology and innovation to the core of business and daily life, the next decade will see about 150 million digital-first families in India
Industry 4.0: Climate Revolution?
Augmenting sustainability alongside digital capabilities is an economic, competitive and global opportunity for India’s businesses, but regulations need to reflect intent
EV Dream Still Miles Away
Electric vehicles have remained a buzzword in India for years. But not much has moved on ground due to high upfront costs, range anxiety and charging infrastructure
Living Waters
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