HR Technology Adapts to Remote Work's Permanence

From social issues to virtual collaboration, HR technology is evolving to meet the needs of future employment models.

While remote work was making gradual but steady inroads prior to 2020, the COVID-19 pandemic accelerated its growth dramatically. What surprised many was how smoothly the transition often went. A report from Global Workplace Analytics found that as fulltime work-from-home (WFH) employees skyrocketed from nine percent prepandemic to 77 percent by last summer, more than three-quarters of business leaders said employee productivity and performance improved or held steady. HR technology gets some credit for that.

As John Brownbridge, a principal in Deloitte Consulting LLP, notes, the impact of the pandemic on individual businesses varied widely. The ones that fared best were those that had the right HR data at their fingertips to make good decisions quickly and a level of HR automation that made increases in transaction volumes manageable.

Critical growth driver