For companies and their employees, the tide has turned. Proficiency in solving problems and analysing data are no longer the keys to success. Why? Artificial intelligence (AI) technologies are moving tasks that involve analysing data and making calculations from humans to machines. Think of this as an evolution from a ‘Thinking Economy’ to a ‘Feeling Economy’. And, management will have to change.
This means you—managers and employees—had better get in touch with your emotions. The ability to listen, communicate, and empathise is increasingly valuable in the workplace.
The Global Business Policy Council recently stated, “[E]xecutives are putting renewed emphasis on the [human] dimension of their operations. In addition to preferring face-to-face interactions for recruitment and training, executives tell us they need a workforce skilled in management, innovation and creativity— skills that no robot can (yet) provide.”
Consider how this trend is affecting the financial industry. Take the job of a financial analyst, for example. This role seems pretty quantitative and thinking-oriented. But our research reveals it has become much more feeling-oriented in the last 10 years. People are using more AI-powered tools that can do a lot more of their analytical work for them, and what is left in their job is to hold people’s hands and reassure them about things like stock market dips.
هذه القصة مأخوذة من طبعة March 2021 من Indian Management.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك ? تسجيل الدخول
هذه القصة مأخوذة من طبعة March 2021 من Indian Management.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
