Leadership Is Contextual - So Let's Develop Leaders In The Moments They Experience

From influencing the curriculum of learning and onboarding leadership development programs to providing material for coaching and assessment tools – Great Playbooks are geared towards spreading learnings so that skills can be applied directly to the job

- Fredrik Schuller

Most companies typically define how employees succeed on the job in terms of a checklist of knowledge, skills, capabilities, or competencies, all presented in a profile. History has shown that such profiles are quite useful for organizations to leverage as the basis for selection, promotion, training, and other talent activities. They are undoubtedly good tools for the organization to use as a basis for curriculum development and making the right talent decisions as well.

But let’s get real. Employees don’t walk around with a series of knowledge, skills, capabilities, or competencies locked and loaded in their head ready to use at the right place and right time. We just don’t think that way. Instead, our world is organized around the moments that happen in front of us.

While we experience thousands of moments every day on the job, not all moments are created equal. Some are more important than others relative to success on the job. There are the routine moments, when reading and responding to emails, or the dull moments, when filling out your expense reports after a business trip, or the important moments, when you are updating your manager about the status of a project. And then there are the ones that really count. The highly critical ones. The situations that unfold in front of you where it’s essential that you get it right – these are the pivotal moments.