FMCG: How COVID-19 Changed the Way Brands Operate & Engage
Progressive Grocer|October 2020
CUSTOMER ENGAGEMENT BY BRANDS HAS BECOME DEEPER AND MORE MEANINGFUL, AS THEY ARE NOW MAKING A CONSCIOUS EFFORT TO BUILD TRUST AND A SENSE OF COMMUNITY, ESPECIALLY IN THESE CHALLENGING TIMES…
Charu Lamba
FMCG: How COVID-19 Changed the Way Brands Operate & Engage

This year, despite the pandemic, FMCG brands have seen an amazing response – this even as a majority of online players struggled to deliver during the lockdown. This has served to boost the image of the brands associated as well as lifting consumer confidence. “People have started to look towards purchasing healthy foods due to immunity-boosting requirements, consumers are more aware and conscious of what they are consuming and thus we have seen an increase in our online sales and queries for our products. Naturally, retail sales have seen a drop as people are choosing to stay home and order online over going out into stores. Though slowly we are seeing retail patterns coming back to normal as lockdowns ease and the fear related to COVID drops around the country,” says Seema Jindal Jajodia, Founder Nourish Organics. People becoming more health aware during this period as they look more deeply into the nature of products has been great for Nourish Organics and they have been able to capitalize on this by further educating consumers on clean eating and truly healthy foods, allowing them to understand what sets the brand apart in the market.

And other brands are following suit in terms of promoting their products.

هذه القصة مأخوذة من طبعة October 2020 من Progressive Grocer.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

هذه القصة مأخوذة من طبعة October 2020 من Progressive Grocer.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

المزيد من القصص من PROGRESSIVE GROCER مشاهدة الكل
Gurgaon's First and Most Successful Independent F&G Retailer
Progressive Grocer

Gurgaon's First and Most Successful Independent F&G Retailer

SINCE LAUNCHING ITS FIRST OUTLET IN THE YEAR 2000 IN DLF GURGAON AT A TIME WHEN MODERN TRADE FOOD AND GROCERY STORES WERE NOWHERE ON THE RETAIL HORIZONS OF THE MILLENNIUM CITY, NEEDS SUPERMARKET HAS GROWN TO ADD 26 LARGE, MEDIUM AND SMALL STORES TO ITS KITTY, CLOCKING AN ADMIRABLE RUN RATE ON VARIOUS PARAMETERS OF RETAILING EXCELLENCE ALONG THE WAY. PROGRESSIVE GROCER SPOKE TO NEEDS SUPERMARKET’S MD AJAY DHAR, AND CEO, ARUN KHATTAR, ABOUT HOW THE GROCERY CHAIN HAS BEEN ABLE TO HOLD ITS OWN AND CLOCK STEADY GROWTH IN A HYPER-COMPETITIVE MARKET DOTTED WITH BIG-BOX NATIONAL RETAILERS AND THE SECRET SAUCE BEHIND ITS SUCCESS RECIPE.

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Paras Spices is innovating with unique products to meet new trends in the spices category
Progressive Grocer

Paras Spices is innovating with unique products to meet new trends in the spices category

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Brands and retailers collaborate to promote the growth of non-alcoholic beverages
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Increased Focus on Health, Wellness, and Immunity-boosting Products
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SALES OF PACKAGED FOODS HAVE SURGED SINCE THE ONSET OF THE PANDEMIC, AS HOME-BOUND CONSUMERS STOCKPILE FAMILIAR PRODUCTS THAT WON’T GO STALE QUICKLY. BREAKFAST CEREALS, INSTANT NOODLES, RICE AND COOKING FATS ARE AMONG THE PRODUCTS THAT HAVE SEEN THE STRONGEST GROWTH IN RECENT MONTHS.

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Consumer focus on hygiene & nutrition boosts packaged paneer sales
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THE DEMAND FOR CATEGORIES SUCH AS CHEESE AND PANEER HAS WITNESSED AN ALL-TIME NEW HIGH DURING THIS PANDEMIC THANKS TO THE VERSATILE NATURE OF THESE PRODUCTS. NOT ONLY IS PANEER DELICIOUS TO TASTE BUT DURING THE HEIGHT OF THE LOCKDOWN, THE INTERNET WAS TRENDING WITH UNIQUE, FUN AND EASY-TO-MAKE PANEER RECIPES.

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How Hormel Became a Snack Company
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The New Normal for Snacks
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The rise of superfoods and ways to mainstream them on retail shelves
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What is driving consumers to become more conscious of what they eat?
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WITH CONSUMERS BECOMING MORE HEALTH-CONSCIOUS, RETAILERS HAVE ALSO STARTED MAKING SHIFTS IN THEIR OWN MERCHANDISING AND MARKETING TO KEEP UP WITH THE TREND.

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