‘Retail design solutions have to tell richer stories, create bolder experiences'
Visual Merchandising and Retail Design|February 2021
As we gradually move past the uncertainties of 2020, it’s becoming more evident than ever that any brand not leveraging technology will be left behind. At the same time, consumer expectations are at their highest, which is forcing retailers to make operational changes quicker and make wiser, solutions-driven investments, based on lessons learnt in the past. In an exclusive interview with VM&RD, Akhil Jain, Executive Director, Madame, talks about some key takeaways for retail from 2020, their focus areas of investment for 2021, on how retail partners can meet new business expectations, and more.
Mohit Manghani
‘Retail design solutions have to tell richer stories, create bolder experiences'

What were some of your biggest retail/shopper-based takeaways from 2020?

2020 can best be described as the year of challenges & learnings. The main trend suggests that e-commerce has become a predominant part of the buying platform. Having said that, we at Madame have experienced a rise in offline sales post the lockdown relaxation. Our official website, Glamly, has also experienced a growth in orders from different parts of the country. Hygiene and safety have become the fundamentals of offline retail experience and we take the well-being of our customers very seriously. Our Loyalty Program has also experienced more enrollments in the last few months, so it’s a sign that consumers are willing to commit to a brand that they connect with.

Looking at the fashion category in general, what retail trends you think will shape 2021?

هذه القصة مأخوذة من طبعة February 2021 من Visual Merchandising and Retail Design.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

هذه القصة مأخوذة من طبعة February 2021 من Visual Merchandising and Retail Design.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

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Visual Merchandising and Retail Design

Retail @ Small Town India: Way To Go?

Even as markets get re-adjusted to a post-Covid reality and retail brands realign their business strategies to shifting market dynamics, India’s tier2-3-4…markets might just be what the retail economy needs to get back on growth track.

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3 mins  |
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Visual Merchandising and Retail Design

Where the police go to shop - RAJKOT

Designed by IKS ARCHITECTS, the Dhiraj Police Store in Rajkot, Gujarat, has been conceptualised to craft a unique retail experience. Located in an urban dense fabric on the ground floor of a commercial building near the old city, the government licensed store is designed to serve the police force and associated dignitaries.

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March 2021
For the love of Laminates… SURAT
Visual Merchandising and Retail Design

For the love of Laminates… SURAT

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Visual Merchandising and Retail Design

Tyre retailing takes experiential route with Bridgestone Select +

Bridgestone India, one of the leading brands in the passenger car tyre segment, recently launched the country’s first concept store in Pune. Designed by LANDOR & FITCH, the store offers an educative tyre buying and service experience, while redefining the whole retail experience in the category .

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2 mins  |
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Rustic elegance
Visual Merchandising and Retail Design

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2 mins  |
February 2021
Royal, traditional & chic
Visual Merchandising and Retail Design

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Sunita Shekhawat, a signature jewelry brand from Jaipur that focuses on the traditional practice of ‘Meenakari’, draws on a contemporary sensibility for its new boutique in Delhi, designed by 42MM Architecture.

time-read
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February 2021
‘Retail design solutions have to tell richer stories, create bolder experiences'
Visual Merchandising and Retail Design

‘Retail design solutions have to tell richer stories, create bolder experiences'

As we gradually move past the uncertainties of 2020, it’s becoming more evident than ever that any brand not leveraging technology will be left behind. At the same time, consumer expectations are at their highest, which is forcing retailers to make operational changes quicker and make wiser, solutions-driven investments, based on lessons learnt in the past. In an exclusive interview with VM&RD, Akhil Jain, Executive Director, Madame, talks about some key takeaways for retail from 2020, their focus areas of investment for 2021, on how retail partners can meet new business expectations, and more.

time-read
2 mins  |
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Visual Merchandising and Retail Design

Small town India will spur organized retail growth

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Visual Merchandising and Retail Design

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Visual Merchandising and Retail Design

Why Virtue Is The New Cool!

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5 mins  |
January 2021