Sharing, rather than hoarding, professional know-how is your best path to success
What is knowledge hoarding?
Knowledge hoarding refers to the practice of learning important work-related tasks and procedures and keeping that knowledge to yourself. Typically, the root cause of this behavior is the mistaken belief that by being the only person at your company with privileged information, you are indispensable to the company.
The opposite of knowledge hoarding is knowledge sharing. An example of this dynamic is an IT professional who ensures that knowledge transfer is part of his or her workflow. After all, another truism that I’ve lived personally is that the best way to demonstrate my domain knowledge is to teach those concepts and skills to another person.
I want to be clear that sometimes knowledge hoarding is unintentional, or can happen to an IT professional by default. For example, my friend Dan worked as a systems administrator for a university institute.
Dan was the only IT professional in that 100-node network. Therefore, Dan held the “keys to the kingdom” of their daily IT operations. If a service broke down, it was Dan who had to restore service.
Dan was therefore valuable to his business, but that value negatively affected Dan’s work/life balance and he eventually left the institute. And you know what? The institute bore the brunt of unnecessary disruption and difficulty due to that immediate loss of institutional knowledge.
هذه القصة مأخوذة من طبعة October 2017 من Certification Magazine.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك ? تسجيل الدخول
هذه القصة مأخوذة من طبعة October 2017 من Certification Magazine.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
Wanted: Your Cloud Computing Skills
Employers need cloud computing expertise, but demand is outstripping supply
The Job Before Your First Job
An IT internship can be your strong first step toward a rewarding professional career
Professionalizing the CLOUD
A conversation with the exam architect behind the hottest certification in cloud security
SETTING HIS SIGHTS ON SUCCESS
Ohio IT student has mastered computer repair, cybersecurity, and certification
The Typist Who Became a Technologist
Long time Utah IT educator got her first exposure to computers in high school
Pick a Cloud, Any Cloud
Which cloud computing models best support business aims — and which ones should you learn?
Here, There, and Everywhere
Distributed cloud computing is bringing the cloud closer to all of us
Master of Efficiency
A skilled operations analyst fine tunes processes to help organizations flourish
Learn Smarter, Not Harder
Everyone is doing online learning now — but that doesn’t mean they’re doing it right
From Horizon to Horizon
No matter where you look, cloud technology is blanketing the IT industry