Digital Transformation

Taking the first step

- Eddie Ang

For companies in Malaysia, “digital transformation” or “DX” is a buzzword. A mobile and agile workforce, new consumer experiences, streamlined operational processes – these are some of the competitive benefits made possible by digital technology.

Such is the momentum to transform, the DX professional services market is expected to grow at a compound annual rate of 21.9% in Asia Pacific excluding Japan, according to iDC.

However, even as they know that transformation is necessary, CiOs and other C-suite leaders face a daunting task. They need to make what seem like monumental decisions on huge investments, in everything from networking solutions and cloud services to database and collaboration applications.

Many believe that, to ensure no iT legacy, the entire infrastructure needs to be redesigned or upgraded from the inside out. This is a myth; the truth is that being overly ambitious can actually slow the DX process. Many of the most successful transformations start with the basics and leave more sophisticated functionality as the next step.