India is among the top five growing markets for Booking.com which has moved from being an 'accommodation only' travel metasearch engine to new areas of last mile connectivity taking the friction out of travel and enabling its customers to experience the world seamlessly
As one walks into Booking.com's headquarters in The Bank building in Amsterdam, one is struck by the seamless open concept, quirky office decor, numerous break out spaces, gaming areas, green meeting rooms and amazing views of the city (including a windmill!) from the terrace that even has an old clock tower. Every booking.com office - they have 14 of them in Amsterdam and 198 worldwide - has incorporated into its design one element of the city they are based in. Not surprisingly, the HQ has a cycle track inside the office because Amsterdam is known for its cycling culture.
Booking.com also has a multi-cultural workforce - there are around 100 nationalities working in this office alone. And this is where CEO Gillian Tans is spearheading Booking.com's new revenue streams. She says, “Our aim is taking the friction out of travel. We keep the customer at the centre of everything we do. We are always creating and testing new products that enable people to experience the world seamlessly.”
From an accommodation only company, Booking.com is now moving into new areas in last mile connectivity like ground transportation, airport transfers/shuttles, experiences, ticketing for events, services of the property (like say a guest wants a goldfish in a bowl in his room). “We don't believe in copying others. So we will first build the supply and then see how the experiences can be innovative. The key is how to create customer value and execute smarter than the others,” reiterates Tans.
Presently the company has introduced activities/experiences in 44 cities including Barcelona, London, Paris. Its car rental service has also been integrated into the Booking.com platform as Booking.go.
هذه القصة مأخوذة من طبعة Express Travelworld (Vol.13, No.6) July, 2018 من Express Travelworld.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك ? تسجيل الدخول
هذه القصة مأخوذة من طبعة Express Travelworld (Vol.13, No.6) July, 2018 من Express Travelworld.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
'The Proposed Crafts School Will Have Fully Equipped Working Studios For All The 28 Crafts Of Kutch'
Shrujan (meaning Creativity in Sanskrit) is a not-for-profit organisation working with craftswomen in Kutch to revitalise the ancient craft of hand embroidery. LLDC- Living and Learning Design Centre is a pioneering new effort of Shrujan to revitalise and promote this glorious craft heritage of Kutch. Ami Shroff, director and spokesperson of Shrujan Trust elucidates about this unique initiative and the proposed Crafts School.
Tourism Has The Biggest Multiplier Effect: KJ Alphons Union Tourism Minister
Speaking at the recently held The Indian Express Round Table Conference (RTC) in New Delhi, the tourism minister said that the sector is contributing over 6.8 per cent to India’s GDP and employs 84 million people. The theme of the RTC was '20 Million Inbound Travellers by 2020'
Invest In Our Tourism Sector, Says MP Tourism
Heritage building Minto Hall looking spanking new after a Rs 64 cr refurbishment was the venue of the fifth edition of the Madhya Pradesh Travel Mart (MPTM) which showcased the state's varied tourism offerings to industry stakeholders from across India and invited them to invest in its tourism sector through an attractive tourism policy.
Luxury On Track
Luxurious journeys on trains is a niche tourism product that has always found takers among the well travelled cognoscenti across the world. The luxury trains of India are an excellent showcase of the country's glorious culture, but focused efforts are needed by industry stakeholders to promote this segment.
#Enjoy The Seaview
Signature Swarovski crystal staircases, the longest zipline at sea, the first-ever cruise ship restaurant by two Michelin starred chef Ramón Freixa, and much more. Global cruise brand, MSC Cruises recently unveiled its swanky new waterbaby, MSC Seaview at a grand christening ceremony in Genova, Italy.
Airlines Preferred Mode Of Transport In India: Survey
Airlines Preferred Mode Of Transport In India: Survey
GTM 2018 : A Key Milestone
The 44th edition of Germany Travel Mart organised in Dresden, by the German National Tourism Board and Dresden Marketing Board, highlighted another successful year for tourism in Germany and a record growth for eight consecutive years
Behold… It's Bohol!
Located in the heart of Central Visayas, the island province of Bohol is the 10th largest island in the Philippines and one of the country’s most iconic travel destinations. It is composed of an oval-shaped mainland surrounded by 72 smaller islands. The province is abundant in beaches and resorts. It’s well-known for Panglao beach and Anda beach. Tagbilaran City, the capital of Bohol, is known as the ‘City of Friendship’.
an ocean of opportunities
the potential of cruise tourism both in terms of passenger movement on varied itineraries and india as a cruise tourism port has been discussed since over a decade. in this cover story, industry experts identify the challenges and the possible way forward in this niche line of business.
Air Canada Positive On Business From India
AIR CANADA is bullish on driving growth from the India market through its newly commenced Mumbai-Toronto direct flight – the only non-stop service on this route.
