Vodacom's Fraudulent Charges - The Saga Continues
‘VODACOM REJECTS, IN the strongest possible terms, the inference that it seeks to share in the spoils of fraudulent activity on its network,” CEO Shameel Joosub told Noseweek shortly before we went to press. He was responding to questions related to widespread complaints by Vodacom customers who are victims of fraudulent “content provider” deductions from their airtime.
“We have a zero-tolerance approach and take a hard line in the event that a third party contravenes any agreement they may have with Vodacom or the Wireless Application Service Providers Association (WASPA’s) code of conduct,” Joosub assured Noseweek.
“We have suspended and terminated the services of WASPs in the past and will continue to investigate reported transgressions and then ensure we take appropriate action.
“We also ensure that affected customers are fully refunded on first contact with Customer Care; in fact we pass the large majority of credits to customers. Standard practice is to refund the customer first and then investigate the query/allegation later.
“We continuously enhance our systems to eliminate fraudulent activity. For example, we make regular improvements to our double opt-in solution to make it clear to customers what it is they are subscribing to, the subscription term and the amount they will pay.”
هذه القصة مأخوذة من طبعة April 2018 من Noseweek.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك ? تسجيل الدخول
هذه القصة مأخوذة من طبعة April 2018 من Noseweek.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
Lennie The Liquidator Faces R500,000 Defamation Suit
After losing his cool when his fees were questioned
Panel Beater De Luxe
Danmar Autobody and its erstwhile directors get a serious panel beating in court papers. Corruption and theft are said to have destroyed the firm chaired by Nelson Mandela’s eldest daughter, leaving 200 workers destitute and threatening to kill.
Meet Covid Diarist Ronald Wohlman
Ronald Wohlman – EX SOUTH African copywriter, author, and actor – never dreamt that his lockdown diaries, written on Facebook and followed by people all over the world – would become his “life’s work”.
A Picture Of Peace?
Beware: Appearances can be deceptive
Flogging A (Battery-Driven) Dead Horse
Why plug-in vehicles are not all they’re cracked up to be– and, likely, never will be
Everybody Drinks Corona
I am hesitant to go Into the pub today. Not because it’s illegal, but there is a crème colored 1985 Mercedes 300D parked behind the pine tree. This means the devil is inside; that’s what we call Dr. De Villiers. You don’t know whether you will encounter the good doctor with the charming bedside manner or the violent, bipolar bully. The problem is, most of the time, you can never be sure which it is, so it’s best to always keep a social distance.
Never Take A Hypochondriac To A Pandemic
From Ronald Wohlman’s New York Corona Diary
The money train
Transnet in court battle with liquidators of Gupta-linked audit firm over R57m in ‘corrupt’ payments and invoices
‘He's no pharmaceutical genius, he's a vulture'
Pharma con seeks prison release to ‘help find Covid cure’
Bush school – A memoir
OUR SCHOOL WAS IN THE MIDDLE of the bush, ten miles from the nearest town in the harsh beauty of the Zimbabwean highveld. It started life in World War II as No 26 EFTS Guinea Fowl, a Royal Air Force elementary flying training school and I arrived there in 1954, just seven years after it became an all-white co-ed state boarding school.
