Deadline For Airfare Refunds Ends Next Week

Mumbai: Passengers who have not yet received a refund for domestic flights cancelled last summer during the lockdown should get them next week if the Supreme Court order passed in October last year is honored by airlines and travel agents, reports Manju V.

The matter pertains to flights canceled from March 25 to May 25, for which airlines had moved the booking amount into credit shells for later use. An SC order stated that Indian carriers in financial distress can hold the refund amount in credit shell till March 31, 2021. If the passenger hasn’t used the credit shell by March-end, the airline shall refund the cash. For international bookings, the amount had to be passed on to the passenger within 15 days of the court’s October order, by the airline/travel agent.