The deceleration emerged in an otherwise impressive quarterly earnings report released this week. The stellar results capped a year in which Zoom’s name became synonymous with the way millions of people have been forced to gather in online video panels while being corralled at home.
Although Zoom continued to enjoy robust gains from November through January, its subscriber increases were significantly smaller than in each of the previous three quarters that unfolded during pandemic life.
Despite that widely anticipated slowdown, both Zoom’s quarterly earnings and revenue easily topped analysts’ projections, as did management’s forecast for the February-April period and the upcoming year. Those numbers helped lift Zoom’s stock price by nearly 9%, still leaving the shares well below their highs reached last autumn.
The deceleration in subscriber growth, which began late last summer, is causing some investors to fret that Zoom won’t be able to sustain its momentum as more people get vaccinated and life starts to revert to pre pandemic patterns later this year.
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