Is 5G The Missing Piece Of The Digital Experience Puzzle?

Winning the hearts of Digital Natives ain't easy and 5G technology could be the solution to many user experience headaches faced by the businesses in this always-on digital era

- Soma Tah

The ongoing COVID-19 pandemic crisis has transformed businesses and customer expectations radically. The growing dependence on digital technologies not only forced companies to change their business models to adapt to the new market reality, it also made it hard to keep up with the 'always-connected' customers and their expectations. Now, with 5G around the corner, and given its potential to transform the businesses and digital experiences, it becomes even more important for businesses to pull their socks up.

There will be many use cases which will emerge out of 5G technology alone. But there are many existing use cases which will simply be augmented by it. 5G, with the good high speed connectivity, higher bandwidth and lower latency will enable new business models with a wider range of services and immersive experiences across industries such as BFSI, Retail, Healthcare, Manufacturing, Automotive, Education, Media & Entertainment, etc. which can be offered even on the mobile handheld devices. Let's look at some of the use cases, where digital services and experiences will transform radically by 5G.