LADY WITH THE LAMP
Business Today India|February 05, 2023
Arundhati Bhattacharya has shone her light on the banking industry for more than four decades, inspiring millions and helping State Bank of India, and the industry, with HR reforms and digital transformation
MANISH PANT
LADY WITH THE LAMP

THE WORD THAT perfectly describes Arundhati T Bhattacharya's cabin in Salesforce's Mumbai office is immaculate. There are no piles of papers or pending files on her spotlessly clean white desk. From a potted plant in the corner to a picture on the wall, everything is in the right place. The white walls and the all-around neatness manifest the clarity of purpose of the room's occupant. This focussed approach has been the hallmark of the former State Bank of India (SBI) chairman, who is now Chairperson & CEO of Salesforce India, the local entity of the San Francisco-headquartered $26.5-billion enterprise software company. Hence, it is no surprise that the jury of the BT-KPMG Best Banks and Fintechs Survey 2021-22 unanimously decided to confer on her the Lifetime Achievement Award.

Bhattacharya took charge of SBI-the country's largest lender-in 2013 and was the bank's first (and till date only) woman chairman. Her four-year tenure is remembered for the way she transitioned the 217-year-old state-owned lender into a digitalised enterprise. "It was a very well-entrenched organisation that I took over with everything from the power of the chairman, composition of the committees, to the periodicity of the board meetings [being] well-defined. It was also a legacy organisation that had inherited a lot of stuff that probably was in need of being updated to keep up with the changes," says Bhattacharya, 66, between sips of tea.

But it wasn't easy. For example, her efforts at creating a professionally-driven foundation to oversee the spending of 1 per cent of the bank's profits on CSR were rejected thrice by the Reserve Bank of India for the lack of such a provision in The Banking Regulation Act of 1949. "It was with a lot of effort and persuasion that we ultimately got permission for the foundation," she says.

هذه القصة مأخوذة من طبعة February 05, 2023 من Business Today India.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

هذه القصة مأخوذة من طبعة February 05, 2023 من Business Today India.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.

المزيد من القصص من BUSINESS TODAY INDIA مشاهدة الكل
"Do what's best for employees"
Business Today India

"Do what's best for employees"

BEST ADVICE - PANKAJ JATHAR | CEO | NIIT LTD

time-read
1 min  |
January 19, 2025
Your Palate for 2025
Business Today India

Your Palate for 2025

What's in store for you in the New Year when you go out for a meal or a drink? We ask industry experts to predict F&B trends for 2025

time-read
4 mins  |
January 19, 2025
"RBI'S STANCE SHOULD BE TO KEEP THE RUPEE MORE VOLATILE"
Business Today India

"RBI'S STANCE SHOULD BE TO KEEP THE RUPEE MORE VOLATILE"

Axis Bank Chief Economist Neelkanth Mishra talks about the rupee, quantitative easing, the Trump impact, and more

time-read
8 mins  |
January 19, 2025
"We should strive towards two non-zero GST rates"
Business Today India

"We should strive towards two non-zero GST rates"

Arvind Panagariya, Chairman of the 16th Finance Commission, on further reforms in the economy, the Nehruvian era and its impact on policymaking, cash transfers, and more

time-read
10 mins  |
January 19, 2025
A GENERATION MAROONED
Business Today India

A GENERATION MAROONED

This generation is creating new grammar for social and professional existence. They are reimagining the very concept of work, identity, and social belonging

time-read
3 mins  |
January 19, 2025
A TIME OF UNCERTAINTY AND OPPORTUNITY
Business Today India

A TIME OF UNCERTAINTY AND OPPORTUNITY

A look at the key trends that will redefine how content will be created, distributed, and consumed

time-read
3 mins  |
January 19, 2025
Consciousness Shaping Consumption
Business Today India

Consciousness Shaping Consumption

India has a dynamic and discerning consumer base, whose consumption pattern is experiencing a significant transformation

time-read
3 mins  |
January 19, 2025
THE NIFTY ELEPHANTS
Business Today India

THE NIFTY ELEPHANTS

The composition of the Nifty 50 index has undergone notable changes in the past 30 years, with only 11 companies consistently remaining in the index. It is expected to undergo further changes in 2025 with the entry of new-age companies like Zomato

time-read
2 mins  |
January 19, 2025
REDEFINING THE DIGITAL AGE
Business Today India

REDEFINING THE DIGITAL AGE

For Bitcoin, its future lies not as a currency but as a cornerstone of the modern financial ecosystem

time-read
3 mins  |
January 19, 2025
THE FUTURE OF HEALTHCARE
Business Today India

THE FUTURE OF HEALTHCARE

As AI advances, so will its role in health insurance. In the future, it shall perform a variety of complex tasks, making it more accessible and aligned with individual needs

time-read
3 mins  |
January 19, 2025