DEFINING SPACES

Exploring design and décor elements of some of the most unique hotels in India

- KHURSHEED MISTRY

There are several challenges that the Indian hospitality industry faces such as ensuring the staff provides the utmost service to customers, that food and amenities are of the highest quality and most important of all, making sure that the design and atmosphere of every room is nothing short of perfect. One of the biggest reasons why design and décor play an integral role in the hospitality industry is that they are largely responsible for determining the experience of guests.

When the lobby, rooms, bar, or restaurants look or feel uncomfortable and unwelcoming, it further adds to the challenge of attracting the right customers. Conversely, a spectacularly designed property and its interiors will attract premium customers who will gladly pay to experience the best of luxury and comforts the hotel has to offer.

Whether it's a lobby, room, or restaurant, décor and design hold significant value, because it is the entry point of the hotel experience; the very first visual experience a hotel guest has is while entering the lobby to check-in. However, even before checking in, with so much information ready at hand, every guest first goes to the website and browses through photos of the rooms and other spaces on the property. It is at that crucial stage when the hotel makes its first and lasting impression on the guest. Hospitality design and décor thus help influence the guest to have a better experience by staying in that particular property.

Business Traveller India curates some of the luxury hotels across India with a unique and sophisticated sense of design and décor.

BENGALURU

FOUR SEASONS HOTEL BENGALURU AT EMBASSY ONE