In the UK and Ireland, half of all new hires were leaving before their first year. Globally, each departure cost Ikea $5,000 or more to replace.
To stem the bleeding, the Swedish furniture behemoth needed to figure out what was making its store workers so unhappy and fix it fast. By 2022, more than 62,000 employees were departing a year for various reasons, equating to about a third of its workforce, and the pandemicera labor shortage made it difficult to replenish its ranks.
Workers "suddenly became very scarce," said Jon Abrahamsson Ring, chief executive officer of Inter Ikea Group the umbrella entity that oversees Ikea's store franchising, product design and supply chain in a recent interview in New York. Ikea focused on things that many businesses talk about doing but struggle to actually implement: Boosting pay, increasing flexibility for frontline employees and using emerging technologies to make things easier on workers and their customers.
هذه القصة مأخوذة من طبعة June 12, 2024 من Business Standard.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
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هذه القصة مأخوذة من طبعة June 12, 2024 من Business Standard.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
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