Till recently, marketing myopia was not a charge easily laid at the door of Ola. It began as a cab-hailing business, but saw itself in the field of transport rather than cabs, which led the brand's leap into electric mobility for a mass-market play with two-wheelers. Name recognition in India gave Ola Electric an early sales boost, cheered along by those keen for battery-run EVs to shake up a fossil-fuelled market. A brand, however, isn't just a shiny badge. It must not just offer but assure customers a clutch of attributes they value-such as reliable quality. And on this front, Ola has let down users, admirers and itself with its myopic waffle over a frail part designed to hold in place the fore-wheel of its SI Pro scooter first rolled out over a year ago.
As a Long Story in Mint on Thursday showed, denial was the company's initial response to signs of this model's 'front fork arm' weakness.
هذه القصة مأخوذة من طبعة March 17, 2023 من Mint Mumbai.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
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هذه القصة مأخوذة من طبعة March 17, 2023 من Mint Mumbai.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
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