Boeing chief executive Dave Calhoun addressed the mid-air panel blowout from an Alaska Airlines jet on Jan 5, acknowledging the planemaker made a mistake.
He also told staff, on Jan 9, that Boeing would work with regulators to make sure it "can never happen again".
The statements were Boeing's first public acknowledgment of error since the incident left the 737 Max 9 plane with a gaping hole.
Alaska Airlines and United Airlines, the two US carriers that use the temporarily grounded planes, have found loose parts on similar aircraft, raising fears such an incident could happen again.
In a separate meeting, Boeing told staff that findings of loose bolts in airplanes were a "quality control issue" and checks were under way at Boeing and supplier Spirit AeroSystems, sources familiar with the matter said.
Boeing has ordered its plants and those of its suppliers to ensure such problems are addressed and to carry out broader checks of systems and processes, they said.
"We're going to approach this, number one, acknowledging our mistake," Mr Calhoun told employees, according to an excerpt released by Boeing. "We're going to approach it with 100 per cent and complete transparency every step of the way." Boeing shares fell 1.4 per cent on Jan 9 as United cancelled 225 daily flights, or 8 per cent of its total, while Alaska cancelled 109, or 18 per cent. Similar cancellations were expected on Jan 10.
Mr Calhoun also told Boeing employees the company will "ensure every next airplane that moves into the sky is in fact safe".
هذه القصة مأخوذة من طبعة January 11, 2024 من The Straits Times.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك ? تسجيل الدخول
هذه القصة مأخوذة من طبعة January 11, 2024 من The Straits Times.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
VERDY'S APPROACH AN EYE-OPENER
Former Lions turned coaches Alam Shah and Isa inspired by stint with Japanese club
Lions' morale-boosting win comes at a price
The Lions got a much-needed morale booster ahead of the Asean Football Federation (AFF) Championship as they beat Tokyo Verdy 2-1 on Oct 11 in the second of three friendlies against J1 League opponents in their Japan training tour.
Conditions to blame for 'ugly' draw, says Messi
Argentina were held to a 1-1 draw by Venezuela on Lionel Messi's return, as Brazil got their 2026 World Cup qualifying campaign back on track with a last-gasp 2-1 victory over Chile on Oct 10.
Belgium punish Italy at set pieces in 2-2 draw
Italy coach Luciano Spalletti blamed bad luck, as Belgium bounced back from two goals down to draw 2-2 with his 10-man side in Rome on Oct 10 to boost their hopes of reaching the Nations League quarter-finals.
CARSLEY'S MIDFIELD OVERLOAD BACKFIRES
England temp boss dismayed by mistakes as Three Lions lose to Greece for first time
Player strike in England unlikely: Sports law expert
The chorus of frustrated players and managers speaking out against football's gruelling fixture schedule continues to grow, with Liverpool defender Ibrahima Konate the latest to say he would support players' right to strike.
SOCCEROOS HAVE NO FEAR
They head to Japan with confidence despite never having beaten the Samurai Blue there
Toyota back in F1 with Haas tie-up
The United States-owned Haas Formula One team and Toyota announced a multi-year technical partnership on Oct 11, in a move bringing Japan's biggest carmaker back to grand prix racing for the first time since 2009.
SABALENKA TO STICK TO HER BRAVE PLAN
World No. 2 will be aggressive in Wuhan semi against Gauff; Fritz takes on Djokovic
Nadal's beauty lay in his purity as a competitor
To appreciate the retiring Rafael Nadal we can flip through record books, hunt down Uncle Toni, sift the clay for archaeological clues, speak to Roger Federer's therapist, delve into the physics of spin, but really it's best if we start with a dictionary.