In a statement on Aug 5, the Ministry of Education (MOE) said the app will be removed from all iPads and Chromebooks as a precautionary measure, and that efforts are under way to safely restore these devices for normal use.
Mobile Guardian is a device management app that helps parents manage their children's device use, restricting screen time and access to specific websites and apps.
MOE said it was alerted by some schools late at night on Aug 4 that some students who use iPads or Chromebooks were unable to access their applications and information stored in their devices.
Investigations by Mobile Guardian found that there was a cyber-security incident involving unauthorised access to its platform that affected customers globally, including those in Singapore, the ministry said.
Affected students had their devices remotely wiped due to the breach, MOE said, adding that there is no evidence that the students' files were accessed.
"We understand that students are naturally concerned and anxious about the incident.
"MOE is working with schools to support affected students, including deploying additional IT roving teams to schools and providing additional learning resources," the ministry said.
MOE said the security incident on Aug 4 is separate from technical issues faced by students last week.
هذه القصة مأخوذة من طبعة August 06, 2024 من The Straits Times.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
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هذه القصة مأخوذة من طبعة August 06, 2024 من The Straits Times.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
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