Every day for about two weeks, Certis Aviation Security service operations executive Haresh Chandran visited a patient at Changi General Hospital. The patient was neither a friend nor a family member, but an airline passenger.
On Dec 22, 2022, Mr Haresh, now 36 years old, received a call from an employee at Changi Airport Group telling him that an 87-year-old German passenger had a fall at Changi Airport Terminal 1.
As a result, the passenger, who dislocated her hip, and her husband missed their flight back to Germany, and she had to be admitted to hospital.
Mr Haresh promptly arranged for an ambulance to take the passenger to Changi General Hospital and arranged accommodation at a nearby hotel for her husband.
Mr Haresh also told the airline about the woman's circumstances, and the fees to rebook their return flight were waived.
In recognition of his service, Mr Haresh was on Feb 5 awarded the Service Personality of the Year award for 2023 at Changi Airport's 29th Annual Airport Celebration held at the Raffles City Convention Centre.
Not wanting the couple to feel alone, Mr Haresh visited them daily, forking out money to travel to the hospital from work and from his home in Bishan at times.
He also celebrated Christmas with them before he started his work shift, as he understood the importance of the occasion to the couple.
هذه القصة مأخوذة من طبعة February 06, 2024 من The Straits Times.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
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هذه القصة مأخوذة من طبعة February 06, 2024 من The Straits Times.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
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