Psychometric tests cut attrition, enhance productivity

Meenaa Sharma, Chief Human Resources Officer (CHRO) at Reliance Securities, reveals the use of various psychometric assessment tools for hiring and development:

- Mehul Dani

Mehul Dani: Do you make use of psychometric tests for recruitment and for training purposes? If so, what are these?

Meenaa Sharma: We have been using various psychometric assessment tools for hiring as well as development over the years. As of today, we are extensively using Predictive Index (PI) tool for both hiring and talent management/development. We have also conducted a development program in the past through CEB – SHL (formerly Corporate Executive Board Saville & Holdsworth) as well.

How do you measure and analyze the capabilities of the respondents?

We use the PI tool for managerial assessment. It provides insight into the natural workplace behaviours of prospective and existing employees – resulting in improved hiring decisions, team performance, overall communication and workforce productivity. The tool is an untimed, free-choice, stimulus-response tool – far more than a personality test.