“Designed Products Not For Fortune 500, But Fortune 5 million”

“Customers love our products because they are for the service engineer, the IT or sales person. People who use the software help us get better. We have 52,000 customers in over 120 countries.”

- V. Keshavdev & Vijayalakshmi Sridhar

Company Freshworks Inc.

Business Enterprise SaaS

Incorporated 2010

Funding till date $327 million

Scale of business

$300 million-plus Annual revenue in 2020, a 45% year-on-year growth

$120 billion Total addressable market

4,300 No. of employees; 400-plus partners

Next what?

Creating 5,000 millionaires in 10 years

*MARKET VALUATION POST NASDAQ LISTING

FOUNDED BY GIRISH MATHRUBOOTHAM and Shan Krishnasamy, Fresh works started as Freshdesk in Chennai in 2010. After the first funding of $1 million by Accel in 2011, the customer management software company had funding rounds every year. In 2018, after raising $100 million, it was rebranded Freshworks, with a $1 billion valuation. Today, it has over 50,000 customers across 120-plus countries and is currently valued at $13.4 billion following a $1-billion IPO and Nasdaq listing on September 24, the first global product company from India to do so. CEO Mathrubootham is a fan of Rajnikanth, but on what the future holds, he chose SRK’s line, “Yeh toh baas trailer tha, picture abhi baaki hai” (This is just the trailer, the main movie is yet to come).

The Idea!