The key to success of a hotel depends on the continuous efforts of the property in exceeding the guests' expectations the guests and incorporating the same in the property. The world is undergoing a major change in decision making and buying power. This is changing the hospitality industry. By learning about the upcoming trends the hotelier and the industry will be able to understand the new adjustments to be adopted in their marketing to make the business grow.
It is a well known fact that hospitality marketing has always played an essential role in the success of the industry. In the current landscape of competitive industry, any business has to keep up with the latest trends of the consumers. The situation is no different in the hospitality industry. Here too, for the success of the property, the hotel must keep ahead of its competitors by keeping up with the latest trends among the guests.
Roshan Radhey, Vice President, Sales & Marketing, LUX* South Ari Atoll, Maldives avers To make a success of the hotel business one must be aware of the future trends in the hospitality industry.
He adds, Hospitality is a dynamic business and has to be aligned with the modern traveller's needs. Now, hospitality is going through interesting times. The game has changed the traditional rules don't apply, and one gets to be creative and innovative like never before.
There is a major shift taking place in decision making and buying power, globally, which is changing the hospitality industry. To ensure continued success one has to prepare for the inevitable changes.
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"Leadership is not a License to do Less, it is a Responsibility to do More"
Amit Kumar Sharma is a seasoned hotelier with a career spanning 23 years. A graduate from IHM Lucknow, he began his career with Grand Hyatt, Delhi as a pre-opening team member from where he developed deep interest into the fast-paced career of Food & Beverage operations & management.
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