Over the past few months, the travel and tourism industry is devising inventive ways to overcome the pandemic’s economic side-effects. Guest safety and support to local communities are the emerging trends this year, at least for Hotel Sahara Star.
The Mumbai-based property reopened its doors last November 2020 with a motto ‘You are our only concern’. This was to reassure guests and associates that it was following enhanced cleanliness and safety measures.
According to Manish Sodhi, CEO, Hotel Sahara Star, 2021 will be all about the experience, and not just the destination, for guests. As their preferences and behaviours shifted towards the familiar, predictable, and trusted, he is confident that his property is in a strong position to grab a bigger piece of the city’s resurrecting hospitality pie.
What new tourism opportunities will 2021 provide, which were missing before?
At Sahara Star we are seeing an increase in curated social experiences and weddings. Though the number of guests has reduced, there is an increase in personalised activities, larger F&B spread and tailor made events. Similar trends are visible with our staycation guests, who don’t mind spending a premium for these unique experiences.
Of course, with safety and hygiene being the biggest parameters, our discerning guests are extremely interested in learning about the measures implemented by the hotel. We are seeing a growing number of such inquires by our corporate and social guests.
We are looking for new verticals, like creating a work space from the hotel, more residential weddings with maximum in-house services and pre-booking of bulk inventory for future dates along with health and safety briefings by the hotel team. These steps will surely help improve our top-and-bottom-line.
Diese Geschichte stammt aus der February 2021-Ausgabe von Hotelier India.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent ? Anmelden
Diese Geschichte stammt aus der February 2021-Ausgabe von Hotelier India.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent? Anmelden
A Match Made in India
Director General of Tourism Mugdha Sinha's grand vision for wedding tourism...
Tee Off in Style
Hoteliers are giving golfing facilities a boost even as they offer putting greens that make the sport popular.
Bespoke Getaways: What Makes Them Desirable?
Boutique hotels are increasingly becoming the first choice among discerning guests as they provide meaningful breaks.
Why Western Couples are Choosing India for Their Big Day?
Decoding the reason, and how to cater to them...
Blending Tradition with Innovation
The balance of honouring tradition while adding a dash of modern flair is what keeps the culinary scene fresh and exciting...
DON'T THINK, OUTSIDE THE BOX
The oft-quoted maxim, \"Think out of the box!\" does little to encourage creativity or innovation and often is their enemy.
Putting the Wow into Weddings
As hotels become the preferred venue choices for weddings, the industry is certainly shaking things up.
Innovation Is Not an Option but a Necessity
Emphasizing the need for the Indian hospitality sector to innovate and disrupt itself in the current transformative period.
Why Marriott built its GCC in India?
Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer of Marriott International, tells Hotelier India all about finding the best talent in India...
FROM POTENTIAL TO POWERHOUSE
In an exclusive and candid interview with Hotelier India, Gajendra Singh Shekhawat, India's Minister of Culture and Tourism, speaks about how tourism and hospitality will power India's economy by 2047.