Ineffective people management is a challenge that organizations face offand on. But this issue transends industries and sectors — a look at the people management issues in the healthcare industry that is strategically moving from volume to value
Hospitals are scary places. People might not dare walk in to ask for help if they knew that they had a high chance to die from preventable medical adverse events. Some hospitals are worse at it than others, but which ones? Patients are in the dark because there is no data to make an informed choice. A patient frequently has more information about the rate of success of the mechanic taking care of his car than is available about the effectiveness of the care provided at hospitals. Those who have a choice, they make a decision on the basis of what they can see, like the celebrities being attended there, the size of the hospital, perhaps even a piano being played live in the reception lounge, while corpses are delivered through the back door.
So, what is so wrong? Part of the problem is ineffective people management. We are used to muse about the glamorous high-level challenges of managing people, like strategic fit. But if people managers were to put their noses into operations too, they might find many ways to help to save lives by helping to improve hospital care.
But in first place, is the problem large enough to worry? Yes, it is, all over the world. Even in the European Union, close to 8 percent to 12 percent patients admitted at hospitals suffer from events that could have been avoided. Naturally, it is worse in developing countries where health care related infections may be 20 times more frequent. In Brazil, close to 320 thousand die every year because of adverse effects stemming from medical errors. Adjusting for population size, the challenge in India might be three times as large as in Brazil. We have a large problem and the disparities between countries and hospitals suggest that one solution might not fit all.
Diese Geschichte stammt aus der June 2018-Ausgabe von People Matters.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent ? Anmelden
Diese Geschichte stammt aus der June 2018-Ausgabe von People Matters.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent? Anmelden
How Digital Transformation Can Power The Great Reset
Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections
The Crypto Meltdown Of 2022
FTX implosion: A setback, but not the end for the crypto market
Govern Pre-IPO Unicorns to Create Value; Not Valuation
Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?
On change and change management
The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023
The Great Reconnection: A paradigmatic moment for employers and employees
This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?
Lessons Managing in leadership: a global hybrid team
What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model
Eight HR trends that we saw throughout 2022
As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together
One way to turn the tide of employee retention
There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention
A key focus for L&D going into 2023 should be business alignment
Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY
