2020 has seen a lot of turbulence in the Indian telecom sector with the advent of the novel COVID-19 virus. A lot has changed in the telecom industry and in the traditional ways things were done. The eyes are set now on 2021 to level the ground with trends to watch out for in the coming year.
Trend 1: Cloud telephony solutions as work from home
Work from home (WFH) or work from anywhere is the ‘New Normal’ and many global organizations have announced permanent WFH policies. Companies have enabled work from home for their employees to support business as usual in the trying times of COVID-19 pandemic. There has been a need for omnichannel technologies for delivering a seamless connection. WFH has only been possible because of these modern cloud-based solutions, which makes you more connected and productive no matter where you are, it is a truly unified all-in-one platform. It integrates voice, video, chat, contact centre, and enterprise-class API solutions into one global, secure, reliable communications platform.
Cloud telephony has emerged as the need of the hour and many organizations have turned to the Cloud for ensuring quality of delivery in business communication. These solutions have been present in the market for quite some time, but with the COVID situation, organizations have become more forthcoming with acceptance of the Cloud.
WFH seems like a trend that is here to stay, and 2021 will see a growth in the cloud telephony technologies next year.
Trend 2: SD-WAN
Diese Geschichte stammt aus der December 2020-Ausgabe von Voice and Data.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent ? Anmelden
Diese Geschichte stammt aus der December 2020-Ausgabe von Voice and Data.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent? Anmelden
Data discomfort: Why India's data connectivity speeds are falling
India is one of the world’s biggest markets for 5G Internet services, but that has come at the cost of connectivity speed—at least for now
A full-stack mission to orbit
With its all-in-one model, Dhruva Space is merging satellite design, launch, and support under one roof to streamline India's space-tech future
5G dreams: A tech revolution hits roadblocks
India's swift 5G rollout encounters hurdles as operators struggle to monetise their investment, with sluggish consumer and enterprise adoption stalling growth
Empowering India's next-gen business pathways
Cloud, data centres, and 5G form a powerful trio, shaping India’s digital future with scalable infrastructure, seamless connectivity, and rapid innovation
Interconnected technologies, unlocking enterprise growth potential
The synergy of AI, IoT, and 5G is transforming business operations, enabling smarter decision-making and paving the way for scalable, data-driven growth
Beyond the 5G horizon, a new era of user expectations
Telecom experts explore a future beyond 5G, revealing how Al, loT, and secure infrastructure will transform industries and meet rising user demands
Unfolding India’s digital journey beyond 5G
India’s telecom leaders envision a future of next-gen connectivity, aiming for a digitally inclusive landscape driven by innovation and sustainable growth
Digital infrastructure: not the Achilles' heel but the jugular
As cyber threats intensify, digital infrastructure faces rising risks, demanding vigilant, multi-layered defences to ensure resilience for the future.
BUILDING SMARTER HIGHWAYS IN TELECOM'S NEW DIGITAL FRONTIER
Autonomous networks enable telcos to streamline operations, enhance services, and reduce costs, driving efficiency in a data-driven, hyperconnected world
Pre-zero data dreams: Are AI smartphones leading the way?
Artificial Intelligence can unlock personalised insights, ushering in a new era of data-driven experiences that anticipate user needs before they are expressed.
