Dubai Electricity and Water Authority (Dewa) has launched an awareness campaign through its website, email and social media.
The campaign focuses on creating awareness among people of determination (POD) about Dewa’s smart and inclusive services, its ease of use including the smart devices at its customer happiness centres which have been transformed into self-service centres.
This is part of Dewa’s CSR strategy to provide an inclusive environment for all customers to easily access its services.
The campaign is an extension of the workshops that Dewa had organised in 2019 at its Customer Happiness Centres in collaboration with Dubai Club for People of Determination. Dewa also organised home visits to help POD to access all its services, and to familiarise and facilitate these initiatives for them. Dewa also got great feedback to enhance future services.
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