The San Francisco company ended September with 208,000 customers, a 21% increase from the same time last year, while its revenue surged 52%. Despite its rapid growth, Twilio still hasn’t proven it can be profitable. The 12-year-old company has amassed nearly $1 billion in losses since it was co-founded by its CEO, JeffLawson, a software programmer who got the idea for Twilio while helping Amazon build its nowmassive web services division.
Investors clearly believe Twilio has established itself as a vital service. The company’s stock price has tripled this year, boosting Lawson’s fortune to an estimated $2.3 billion. Lawson recently talked by video to The Associated Press.
Q: What are some of the lessons that Twilio has learned during these trying times?
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