Ravi Lalwani: Which technologies have you chosen to dive deeper into, beyond your role as a CEO of your kind of organization?
Sumit Sharma: When I started Radian, I initially planned to have a purely digital customer onboarding platform. However, after piloting the program and meeting with numerous customers individually, it became evident that in the lending industry, there is significant value in establishing a physical distribution presence. As a result, I transitioned to a phygital model. We are utilizing cutting-edge technology such as apps, digitization and analytics. I am particularly interested in incorporating AI, ML, cloud computing (especially hybrid and multi-cloud), and cybersecurity frameworks. I am currently learning about these technologies to ensure that we remain competitive and maintain security and compliance in an increasingly digital financial ecosystem. My goal is to leverage technology to develop new product lines that have not yet been offered to customers.
Is that deep dive driven by curiosity or opportunity or difficulty or something else?
Diese Geschichte stammt aus der November 2024-Ausgabe von Banking Frontiers.
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Diese Geschichte stammt aus der November 2024-Ausgabe von Banking Frontiers.
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