
EVERY WINTER, the skies of North India turn unusually gloomy-disrupting normal operations of aircraft and trains alike. This time, as dense fog engulfed the areas in and around the national capital region of Delhi (Delhi-NCR), cracks in the idea of a resurgent aviation sector began to show. While fog-related disruptions have impacted flight operations-ripples of which are felt across the country-experts point towards deep-rooted issues that have made the situation worse for passengers and industry stakeholders alike.
InterGlobe Aviation, the parent company of market leader IndiGo, was recently slapped with a fine by the Bureau of Civil Aviation Security (BCAS). The company, which has a 54% share of the market, has now found itself in the proverbial eye of the storm, especially after a disgruntled customer assaulted its staff. It faced the wrath of the authorities after videos emerged on social media of passengers from one IndiGo flight rushing out of the aircraft and sitting on the tarmac in Mumbai, eating their food on the spot. The incident occurred when a Delhi-bound flight from Goa was diverted to Mumbai due to lack of visibility.
While the airline has put the blame on the dense fog, customers took to social media to describe how airline staff had been unco-operative from the beginning, which made the situation worse.
That, however, didn't stop the authorities from issuing show-cause notices to both IndiGo and the Mumbai International Airport Ltd (MIAL), followed by penalties from BCAS of ₹ 1.2 crore on IndiGo and ₹ 60 lakh on MIAL. The DGCA imposed a ₹ 30-lakh penalty on MIAL.
Diese Geschichte stammt aus der February 18, 2024-Ausgabe von Business Today India.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent ? Anmelden
Diese Geschichte stammt aus der February 18, 2024-Ausgabe von Business Today India.
Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.
Bereits Abonnent? Anmelden

VINE TO VINO
Calling all wine lovers to explore India's wine trails and vineries

TIGHT FINISHES AT TOLLY
RAZOR-SHARP COMPETITION WAS THE ORDER OF THE DAY FOR ROYAL RANTHAMBORE BT GOLF'S KOLKATA LEG AT THE HISTORIC TOLLYGUNGE CLUB

Helping More Indians Fly
We need to think and dream big, and combine that with flawless and speedy execution, accompanied by deep reforms

Fighting The Dragon
China's subsidies and export strategy have accelerated its dominance in the EV space. Amid fears of EV 'dumping', can India withstand the Chinese onslaught?

Buckle up for the Ride of a Lifetime
Many IPOs flunked, while several fell below ethical governance standards, and quite a few bombed. However, the capital markets have their own way of self-regulating excesses

❝Slow down but stay involved"
IndiQube provides flexible workspaces

Ready for Take-off
Total passenger traffic has grown from around 120 million to over 236 million per annum. Indian aviation sector continues to soar, and the best is yet to come

BURMANS IN CONTROL
After a long battle, the Burman family has seized control of Religare. It needs to infuse money and get it back on track

Reimagining India's Public Sector
India's policies since 1991 have been to get government out of business' way. Robust public sector is needed for providing basic needs equitably

No Theme Lasts Forever
A sensible investment strategy involves ignoring the noise and using a systematic criterion to pick assets. A good investment strategy can be boring