MY LARGEST BRANCH is my mobile app,” says Shanti Ekambaram, Deputy Managing Director of Kotak Mahindra Bank (KMB). About 98% of their savings account transactions go through mobile, she says, adding that the industry is currently undergoing a significant transformation, with tech, customer experience, and talent being the three main focus areas.
Diese Geschichte stammt aus der March 31, 2024-Ausgabe von Business Today India.
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Diese Geschichte stammt aus der March 31, 2024-Ausgabe von Business Today India.
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