This survey has brought to light various challenges encountered by passengers, signalling a significant concern within the industry.
It is clear that in recent months, stories of delayed flights, instances of rude staff behaviour, and baggage mishaps have become increasingly common. Last month, major carriers like IndiGo, SpiceJet, Air India, and Vistara, as well as newer players like Akasa Air, encountered a turbulent period.
Passengers found themselves stranded at numerous airports, including Delhi, Lucknow, and Kozhikode, often without advance notice of flight cancellations and insufficient updates. The disruptions were attributed to a range of issues, including weather-related problems, technical glitches, and unprofessional conduct by airline and airport personnel.
According to a survey conducted by LocalCircles, 69 per cent of respondents reported that both Tata Group-owned Air India and Vistara fell short on timeliness. Additionally, 55 per cent of passengers flying with the airlines expressed concerns regarding aircraft maintenance.
Approximately 38 per cent of respondents highlighted issues related to staff attitude and courteousness, while another 38 per cent cited problems with baggage handling. Similarly, an additional 38 per cent reported challenges with the timeliness and transparency of information provided during flight delays or cancellations.
Diese Geschichte stammt aus der March 2024-Ausgabe von Cruising Heights.
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Diese Geschichte stammt aus der March 2024-Ausgabe von Cruising Heights.
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Jets, Tech, And Green Goals
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FREIGHT IN FLIGHT
In 2023, Indian airports handled over 3.15 million metric tonnes of cargo, with international freight dominating. As the sector aims to meet the government's ambitious annual target of 10 million metric tonnes (MMT) by 2030, this goal will require dedicated freighter aircraft, technological integration, infrastructure development, and regulatory improvements, among other things. By JAIDEEP MIRCHANDANI, Chairman, Sky One
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BATTLE FOR THE SKIES
As India's international air traffic experiences significant growth over the past few decades, the competition between Air India and IndiGo intensifies. Vistara's merger within Air India and the significant aircraft orders position the combined entity as a formidable player, while IndiGo's ambitious expansion plans and international focus set the stage for a competitive future, analyses
"We Aim to Bridge the Training Gap in Indian Aviation"
In a candid conversation with CRUISING HEIGHTS, KHUSHBEG JATTANA, General Manager India of Simaero, discusses the strategic timing of Simaero's entry into the Indian aviation market. He addresses the challenges posed by existing pilot training programmes from major airlines like Air India and IndiGo, and elaborates on Simaero's plans to complement these efforts with state-of-the-art training solutions. Jattana also sheds light on the potential growth in the South Asian region and the company's vision for the future.
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FIA 2024 witnessed a growing order book for aircraft engine manufacturers and provided important insights into the development of sustainable powerplants.