Jeffrey Bell once had a problem: "I really believed I was the best at everything," he says. "But if that's true, you better be a heart surgeon."
Bell is a former horse trainer who, in 2010, bought a Floor Coverings International franchise in Cherry Hill, New Jersey. Once he realized he couldn't run it all by himself, he started investing in a team that could. Last year, his business made nearly $11 million in sales, making him the top-performing franchisee among Floor Coverings' 256 locations.
Here's how he did it.
1 Focus on 'who, not how.'
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