"Luxury is about exceeding expectations and making guests feel truly valued"
Hotelier India|June 2024
Abhishek Sahai, General Manager of Conrad Pune, shares insights into the strategies he adopts to ensure guests keep coming back...
Abhishek Sahai
"Luxury is about exceeding expectations and making guests feel truly valued"

A luminary alumnus of IIM-Lucknow and the Oberoi Centre of Learning & Development, Abhishek Sahai has traversed an exceptional trajectory in business administration, operations, and asset management. With an astute focus on finance, sales, HR and training, he has garnered mastery across multiple sectors, including luxury hospitality and real estate.

Sahai's global outlook and multifarious experience stem from his extensive tenures with eminent establishments such as Marriott International, Hyatt Hotels, The Oberoi Hotels & Resorts, The Leela, DLF, and GOCO Hospitality Thailand.

What triggered your interest in the hospitality industry?

Hospitality has been my calling. Raised with 'Atithi Devo Bhava' values, I prioritize exceptional guest experiences. Seeing luxury hotels in action only fuelled this passion. The amazing buildings, beautiful interiors, and incredible attention to detail - it was all so inspiring. It made me realize I wanted to be part of something bigger, creating those unforgettable moments for guests.

The opportunity to curate bespoke experiences is what truly excites me about the hospitality industry, particularly within the luxury segment. Imagine crafting a symphony of impeccable service, world-class amenities, and an unforgettable ambience that caters to every guest's desire for indulgence and comfort...

Diese Geschichte stammt aus der June 2024-Ausgabe von Hotelier India.

Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.

Diese Geschichte stammt aus der June 2024-Ausgabe von Hotelier India.

Starten Sie Ihre 7-tägige kostenlose Testversion von Magzter GOLD, um auf Tausende kuratierte Premium-Storys sowie über 8.000 Zeitschriften und Zeitungen zuzugreifen.

WEITERE ARTIKEL AUS HOTELIER INDIAAlle anzeigen
Why Western Couples Are Choosing India For Their Big Day?
Hotelier India

Why Western Couples Are Choosing India For Their Big Day?

Decoding the reason, and how to cater to them...

time-read
2 Minuten  |
November 2024
A Match Made in India
Hotelier India

A Match Made in India

Director General of Tourism Mugdha Sinha's grand vision for wedding tourism...

time-read
6 Minuten  |
November 2024
Tee Off in Style
Hotelier India

Tee Off in Style

Hoteliers are giving golfing facilities a boost even as they offer putting greens that make the sport popular.

time-read
4 Minuten  |
November 2024
Bespoke Getaways: What Makes Them Desirable?
Hotelier India

Bespoke Getaways: What Makes Them Desirable?

Boutique hotels are increasingly becoming the first choice among discerning guests as they provide meaningful breaks.

time-read
5 Minuten  |
November 2024
Blending Tradition with Innovation
Hotelier India

Blending Tradition with Innovation

The balance of honouring tradition while adding a dash of modern flair is what keeps the culinary scene fresh and exciting...

time-read
3 Minuten  |
November 2024
DON'T THINK, OUTSIDE THE BOX
Hotelier India

DON'T THINK, OUTSIDE THE BOX

The oft-quoted maxim, \"Think out of the box!\" does little to encourage creativity or innovation and often is their enemy.

time-read
3 Minuten  |
November 2024
Putting the Wow into Weddings
Hotelier India

Putting the Wow into Weddings

As hotels become the preferred venue choices for weddings, the industry is certainly shaking things up.

time-read
6 Minuten  |
November 2024
Innovation Is Not an Option but a Necessity
Hotelier India

Innovation Is Not an Option but a Necessity

Emphasizing the need for the Indian hospitality sector to innovate and disrupt itself in the current transformative period.

time-read
4 Minuten  |
November 2024
Why Marriott built its GCC in India?
Hotelier India

Why Marriott built its GCC in India?

Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer of Marriott International, tells Hotelier India all about finding the best talent in India...

time-read
5 Minuten  |
November 2024
FROM POTENTIAL TO POWERHOUSE
Hotelier India

FROM POTENTIAL TO POWERHOUSE

In an exclusive and candid interview with Hotelier India, Gajendra Singh Shekhawat, India's Minister of Culture and Tourism, speaks about how tourism and hospitality will power India's economy by 2047.

time-read
8 Minuten  |
November 2024