HEALTH TECH INDUSTRY LEADERS

THREE SINGAPOREAN TRAILBLAZERS AT THE INTERSECTION OF HEALTH AND TECH OPINE ON THE POTENTIAL OF TECHNOLOGY TO NARROW A GAPING SOCIO-ECONOMIC DIVIDE.

- ZAT ASTHA

In five words, describe what you do at ThoughtFull to someone you’re meeting for the first time.

Seamless end-to-end digital mental wellness.

How do you see technology playing a transformative role in the field of mental health?

Traditionally, the onus falls on you to navigate the mental health system to access resources. Who do you see — a coach, a counselor, a psychologist, or a psychiatrist? When do you need to see them? How do I know if this mental health professional is not only legitimate but also right for me? How do I know if I’m improving? Am I looking to elevate my productivity or to work through a deep issue?

This is where our mobile app, ThoughtFullChat, empowers individuals to seamlessly access personalized end-toend mental health resources at their own pace and on their own terms. We remove the guesswork and make it easy to engage with your mental health.

From self-serve lessons and improvement trackers to our signature one-on-one daily bite-sized coaching with your personal mental health professional via text, audio, or video — our proprietary algorithms will ensure you work with your best-fit professional.

What unique challenges and considerations arise when developing a mental health app for a diverse and multicultural market like Singapore?

Everyone’s mental well-being journey is unique. Hence, the one-size-fitsall approach can sometimes feel like we’re trying to fit a round peg into a square hole. Cultural nuances, personal contexts, or even preferred mother tongues all play an important role in what works (or not) for us.