"About 40% of our global R&D workforce is in India"
Business Standard|September 26, 2024
With a talent pool of 13,000, half skilled in artificial intelligence (AI) technologies, SAP Labs India is becoming a global AI hub for SAP's worldwide customers. Headquartered in Bengaluru, it specialises in custom and multi-agent AI technologies to drive business transformation. As SAP's second-largest research and development (R&D hub), it develops solutions that set new digital transformation standards for SAP's 450,000 customers. SINDHU GANGADHARAN, managing director and head of customer innovation services, in conversation with Peerzada Abrar in Bengaluru, emphasises India's strategic importance for SAP's growth and innovation. Edited excerpts:
"About 40% of our global R&D workforce is in India"

You were recently appointed as chairperson by the information technology industry body Nasscom. What are your priorities and transformations you aim to bring?

India is poised to grow based on the strengths we have, such as talent, tech savviness, and consumption. We have seen remarkable growth in global capability centres (GCCs) in India.

From a technology industry revenue perspective, we are seeing nearly $254 billion, reflecting a 3.8 per cent year-on-year (Y-o-Y) growth.

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