Al At Work For Governance
Business Standard|September 30, 2024
The first of a three-part series reports on how ministries – from coal to telecom – are using AI to up the game
Al At Work For Governance

The government's vast work has got modern help: Artificial intelligence (AI). Ministries as diverse as IT, coal and telecom are using the technology to improve services, ease workloads, improve logistics and block spam calls.

The purpose is to use AI for modernising governance, streamlining operations and driving economic growth across sectors. The India AI Mission, a ₹10,372 crore initiative of the Ministry of Electronics and Information Technology (MeitY), has set an agenda: Drive the technology's innovation and adoption across the country.

MeitY is helping in implementing AI-driven initiatives to modernise public services. For training and awareness, the ministry has tied up with Wadhwani AI. The independent nonprofit institute provides government officials basic training in AI and emerging technologies as a part of a capacity-building exercise.

“For the India AI mission, we have an agreement with MeitY and we have a dedicated team that works out of MeitY who are supporting the leadership in multiple initiatives of India AI,” said Nakul Jain, director of products and programme at Wadhwani AI, in an earlier interview to Business Standard.

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