SBI to outsource 40% onsite ATMs
Business Standard|October 22, 2024
State Bank of India (SBI) is planning to outsource the maintenance of 10,000 of its on-site automated teller machines (ATMs).
RAGHU MOHAN
SBI to outsource 40% onsite ATMs

Sources in the ATM vendor and cash logistics industry said the transaction will be the largest of its kind, and the bank is expected to float a request for proposal (RFP) in 45 days.

SBI has around 25,000 on-site ATMs, and the RFP - on execution - will mean 40 per cent of such ATMs will be maintained by external agencies. The bank's total ATM base, on-site and off-site, stood at 63,580 in FY24.

SBI did not respond to queries sent by Business Standard a week ago.

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