Staff unable to fix air traffic control failure because they were working from home
Daily Express|March 15, 2024
ENGINEERS managing air traffic control were unable to restore the system when it collapsed as they were working from home, says a report.
Neil Lancefield
Staff unable to fix air traffic control failure because they were working from home

Nearly 750,000 passengers were disrupted when flights were grounded last August 28 after National Air Traffic Services hit a technical glitch.

An inquiry interim report found there does not appear to have been "any multi-agency rehearsal of the management of an incident of this nature" although practices are "regularly conducted in other sectors".

The report by the Civil Aviation Authority regulator added: "There is a significant lack of pre-planning and coordination for major events."

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