NEW DELHI:
The State-backed retirement fund manager is currently revamping its work processes and information technology network for speedier services following long-standing grievances of cumbersome procedures for settlement of claims and pensions.
Ready withdrawal of provident fund savings up to a certain ceiling with an EPFO account-linked ATM card is among several features to be rolled out likely by January 2025 after the revamp is completed, according to the official cited above. Currently, only in cases of auto settlement of claims does the money go directly to the bank account of a subscriber, which can be then withdrawn from teller machines.
The labour ministry has also proposed e-wallets where EPFO members will be able to receive their provident funds claim, according to the official.
"We have already reached out to RBI and banks on launching these services," the official said.
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