Judith Stenner's bills rocketed from £60-a-month to more than £400 for much of the six years she has lived in her Whalley Range flat.
Told she was a 'high energy user, the 72-year-old did everything in her power to reduce her bills - rarely cooking at home and turning her heating off during the winter months.
It was finally revealed this summer that her meter was crossed, but it took another 14 weeks and for her MP to raise the matter in Parliament - before the necessary changes were made.
Speaking in the Commons, Manchester Gorton MP Afzal Khan insisted no vulnerable person 'should be going to bed cold at night' while Commons Leader Penny Mordaunt condemned the 'appalling situation!
ScottishPower has apologised and said overpayments and compensation will be considered as they recalculate the account. But Mr Khan says it's high time energy providers 'get their act together. He said: "Judith has been treated terribly and gaslit for years on the cost of her utilities. I believe energy providers should be working for their customers, but it feels too often they are working against them. The entire sector needs to get its act together."
Diese Geschichte stammt aus der September 21, 2023-Ausgabe von Manchester Evening News.
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Diese Geschichte stammt aus der September 21, 2023-Ausgabe von Manchester Evening News.
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