Indian airports are increasingly looking at ways to deepen digitalization, as they seek to boost efficiency at passenger touchpoints, technology provider SITA said, as traffic soars in the world's fastest-growing aviation market..
SITA is a European IT company that provides technology and telecommunications services to the aviation industry.
The company, which is involved in facilitating the DigiYatra programme at 40 state-run airports, is also in discussions with the Adani Group on increasing technology adoption at the infrastructure conglomerate's seven airports. The DigiYatra app helps facilitate a smooth, paperless air travel experience.
"They (Adani Group) are looking for a lot in terms of digitalization. We are working with them on certain things in terms of how we can help them to digitalize some of their processes, how we can use data to serve the passenger better. So, we are talking about this," Sumesh Patel, president of Asia-Pacific at SITA, told Mint.
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