UiPath's Dines eyes next leap in AI: Human-like reasoning

Generative artificial intelligence (GenAI) models can increase business productivity manifold, but the world will need a bigger breakthrough for these models to develop human-like reasoning capability, UiPath co-founder Daniel Dines, who stepped down as co-chief executive to take over as chief innovation officer (CIO) of the enterprise automation software company, said in an interview on his visit to Bengaluru for the inauguration of its first office outside Romania. Daniel also shared his views on how robotic process automation (RPA) is used with GenAI to enhance customer experience. Edited excerpts:

- Leslie D'Monte

Generative artificial intelligence (GenAI) models can increase business productivity manifold, but the world will need a bigger breakthrough for these models to develop human-like reasoning capability, UiPath co-founder Daniel Dines, who stepped down as co-chief executive to take over as chief innovation officer (CIO) of the enterprise automation software company, said in an interview on his visit to Bengaluru for the inauguration of its first office outside Romania. Daniel also shared his views on how robotic process automation (RPA) is used with GenAI to enhance customer experience. Edited excerpts:

What does your new role as the CIO entail?

I was lucky to find a great CEO (Rob Enslin) to do the go-to-market and day-to-day operations. Now I have way more time to work directly with the product and engineers, which is my passion. I believe that it’s better to play on your strengths and double down on them.

You scaled your company from a tiny apartment in Romania to a more than $1 billion-revenue public entity, which displays your other strength too...

Agree. But it’s mostly about focus and bandwidth, and especially with the advancements in AI, we are seeing a generational shift in products. It’s much better to be involved in reinventing products.

Would this mean using automation not only with AI but with GenAI too?